Extended warranty | HP 1015 specification

Extended warranty

HP SupportPack provides coverage for the HP product and all HP-supplied internal components. The HP SupportPack can provide Express Exchange or onsite service. Specific support pack options will vary by country/region. The customer must purchase HP SupportPack within 180 days of the HP product purchase. For more support information, go to the following HP Web site:

http://www.hp.com/peripherals2/care_netlj/index.html

or contact the customer care service and support group; see How to contact HP.

104 Appendix C

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HP 1015 manual Extended warranty

Contents

Use Page User guide Copyright Information Contents Printing tasks Problemsolving Appendix D Ordering supplies Printer basics Quick access to more information Where to look for more informationWWW links for drivers, software, and support User guide links Printer configurations Hp LaserJet Printer features Print with excellent qualitySave time Save money Walk around Hp LaserJet 1010 series printer Enww Printer control panel Media paths Main input trayPriority input tray Printer media guides Output bin Print cartridge access Print cartridge door Installing printer software To install the print driver for WindowsPrinter software Supported operating systems To install the print driver for Windows NT To install printer software for all other operating systems Printer properties driver Click Properties, or click Printing Preferences To access the printer properties online help Print setting prioritiesPrinter properties online help Accessing the print driver Mac OS Accessing the print driver Mac OS XSoftware for Macintosh computers Click Print Center Connecting the USB cable Connecting the parallel cablePrinter connections USB connections Media Choosing paper and other media Media to avoid Media that may damage the printer Optimizing print quality for media types Loading media Specific types of media Printing on transparencies or labels To print transparencies or labels Printing on envelopes Printing one envelope Printing multiple envelopes Printing on envelopes Printing on letterhead and preprinted forms To print letterhead or preprinted forms Printing on custom-sized media and cardstock To print on custom-sized media or cardstock Chapter Printing tasks Accessing the watermark feature Printing watermarks Accessing the multiple pages per sheet feature Printing on both sides of the paper manual duplexing To manually duplex Printing on both sides of the paper manual duplexing Printing booklets Printing booklets Canceling a print job Understanding print quality settings Using EconoMode Saves toner Maintenance Using HP print cartridges HP policy on non-HP print cartridges Storing print cartridges Print cartridge life expectancy Saving toner Changing the print cartridge Sets toner into the fabric Cleaning the printer Cleaning the print cartridge area Cleaning the printer Cleaning the printer media path Managing the printer Printer information pages Configuration reportDemo Supported browsers Using the hp toolboxTo view hp toolbox Hp toolbox sections Other links Troubleshooting tab Status tab Alerts tab Set up status alertsDocumentation tab Settings tab Advanced printer settings windowInformation tab Chapter Problemsolving Finding the solution Is the printer set up correctly?Is the Ready light on? Can you print a demo page? Is the print quality acceptable? Is the printer communicating with the computer?Does the printed page look like you expected? Contact HP support Cleaning Mode/Engine test Status light patterns Return to Finding the solution Media handling problems Media handling problems ProblemSolution Printed page problems Problem Solution Printed page is different than what appeared on screen Printer software problems Printer software problems Problem Improving print quality Light print or fadedToner specks Dropouts Vertical lines Gray backgroundToner smear Loose toner Vertical repetitive defects Misformed charactersSkew Curl or wave Wrinkles or creases Toner scatter outline Clearing jams Typical media jam locations Removing a jammed Return to Finding the solution Cleaning the pickup roller Failure to complete this procedure might damage the printer Changing the pickup roller Enww Changing the pickup roller Changing the printer separation pad Changing the printer separation pad Chapter Printer specifications Printer specifications Environmental specifications SpecificationsAcoustic emissions Printer specifications Electrical specifications1 Printer capacities and ratings Printer specifications Physical specificationsPort availability FCC compliance Environmental product stewardship program Protecting the environment Paper Material restrictionsSpare parts and supplies availability For more information Material safety data sheet Regulatory statements Declaration of Conformity Canadian DOC regulations Laser safety statementKorean EMI statement Vcci statement Japan Laser statement for Finland Laserturvallisuus Luokan 1 Laserlaite Klass 1 Laser Apparat Appendix a Media specifications Printer media specifications Supported media sizes Paper usage Symptom Problem with paper Solution Guidelines for using mediaPaper Transparencies LabelsLabel construction Envelopes Envelope constructionEnvelopes with double-side seams Envelopes with adhesive strips or flaps Card stock construction Card stock and heavy mediaCard stock guidelines Appendix B Warranty and licensing Hewlett-Packard software license agreement HP Software License Terms Hewlett-Packard limited warranty statement Limited warranty for print cartridge life Frequently asked questions Hardware service Extended warranty Guidelines for repacking the printer How to contact HP Ordering supplies Ordering suppliesOrdering information Description or use Order number Appendix D Ordering supplies Index Index Index Index Index Page Q2460-90909