Printer software problems | HP 1015 specification

Solution

● Reinstall the printer software. In the Windows system tray, click Start, select Programs, and select HP LaserJet 1010, and click Uninstall. Unplug the power cord from the printer. Install

the printer software from the CD-ROM. Plug the power cord

back into the printer.

Note

Close any applications that are running. To close an application

that has an icon in the system tray, right-click the icon and select Close or Disable.

● Try plugging the USB cable into a different USB port on the PC.

● If you are trying to print to a shared printer, in the Windows system tray, click Start, select Settings, and select Printers. Double-click the Add Printer icon. Follow the instructions in the

Add Printer Wizard.

● Reinstall the printer software. In the Windows system tray, click Start, select Programs, and select HP LaserJet 1010, and click Uninstall. Unplug the power cord from the printer. Install

the printer software from the CD-ROM. Plug the power cord

back into the printer.

Note

Close any applications that are running. To close an application

that has an icon in the system tray, right-click the icon and select Close or Disable.

● Check the amount of free space on the drive where you are installing the printer software. If necessary, free up as much space as you can, and reinstall the printer software.

● If necessary, run the Disk Defragmenter, and reinstall the printer software.

● Reinstall the printer software. In the Windows system tray, click Start, select Programs, and select HP LaserJet 1010, and click Uninstall. Unplug the power cord from the printer. Install

the printer software from the CD-ROM. Plug the power cord

back into the printer.

Note

Close any applications that are running. To close an application

that has an icon in the system tray, right-click the icon and select Close or Disable.

ENWW

Printer software problems

Printer software problems

Problem

A printer driver for the HP LaserJet

1010 series printer is not visible in the Printer folder.

An error message was displayed during the software installation

The printer is in Ready mode, but nothing prints

Return to Finding the solution.

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HP 1015 manual Printer software problems Problem

Contents

Use Page User guide Copyright Information Contents Printing tasks Problemsolving Appendix D Ordering supplies Printer basics Quick access to more information Where to look for more informationWWW links for drivers, software, and support User guide links Printer configurations Hp LaserJet Printer features Print with excellent qualitySave time Save money Walk around Hp LaserJet 1010 series printer Enww Printer control panel Media paths Main input trayPriority input tray Printer media guides Output bin Print cartridge access Print cartridge door Installing printer software To install the print driver for WindowsPrinter software Supported operating systems To install the print driver for Windows NT To install printer software for all other operating systems Printer properties driver Click Properties, or click Printing Preferences Print setting priorities To access the printer properties online helpPrinter properties online help Accessing the print driver Mac OS Accessing the print driver Mac OS XSoftware for Macintosh computers Click Print Center Connecting the USB cable Connecting the parallel cablePrinter connections USB connections Media Choosing paper and other media Media to avoid Media that may damage the printer Optimizing print quality for media types Loading media Specific types of media Printing on transparencies or labels To print transparencies or labels Printing on envelopes Printing one envelope Printing multiple envelopes Printing on envelopes Printing on letterhead and preprinted forms To print letterhead or preprinted forms Printing on custom-sized media and cardstock To print on custom-sized media or cardstock Chapter Printing tasks Accessing the watermark feature Printing watermarks Accessing the multiple pages per sheet feature Printing on both sides of the paper manual duplexing To manually duplex Printing on both sides of the paper manual duplexing Printing booklets Printing booklets Canceling a print job Understanding print quality settings Using EconoMode Saves toner Maintenance Using HP print cartridges HP policy on non-HP print cartridges Storing print cartridges Print cartridge life expectancy Saving toner Changing the print cartridge Sets toner into the fabric Cleaning the printer Cleaning the print cartridge area Cleaning the printer Cleaning the printer media path Managing the printer Configuration report Printer information pagesDemo Using the hp toolbox Supported browsersTo view hp toolbox Hp toolbox sections Other links Troubleshooting tab Status tab Set up status alerts Alerts tabDocumentation tab Advanced printer settings window Settings tabInformation tab Chapter Problemsolving Finding the solution Is the printer set up correctly?Is the Ready light on? Can you print a demo page? Is the print quality acceptable? Is the printer communicating with the computer?Does the printed page look like you expected? Contact HP support Cleaning Mode/Engine test Status light patterns Return to Finding the solution Media handling problems Media handling problems ProblemSolution Printed page problems Problem Solution Printed page is different than what appeared on screen Printer software problems Printer software problems Problem Improving print quality Light print or fadedToner specks Dropouts Vertical lines Gray backgroundToner smear Loose toner Vertical repetitive defects Misformed charactersSkew Curl or wave Wrinkles or creases Toner scatter outline Clearing jams Typical media jam locations Removing a jammed Return to Finding the solution Cleaning the pickup roller Failure to complete this procedure might damage the printer Changing the pickup roller Enww Changing the pickup roller Changing the printer separation pad Changing the printer separation pad Chapter Printer specifications Specifications Printer specifications Environmental specificationsAcoustic emissions Printer specifications Electrical specifications1 Printer specifications Physical specifications Printer capacities and ratingsPort availability FCC compliance Environmental product stewardship program Protecting the environment Paper Material restrictionsSpare parts and supplies availability For more information Material safety data sheet Regulatory statements Declaration of Conformity Laser safety statement Canadian DOC regulationsKorean EMI statement Vcci statement Japan Laser statement for Finland Laserturvallisuus Luokan 1 Laserlaite Klass 1 Laser Apparat Appendix a Media specifications Printer media specifications Supported media sizes Guidelines for using media Paper usage Symptom Problem with paper SolutionPaper Labels TransparenciesLabel construction Envelopes Envelope constructionEnvelopes with double-side seams Envelopes with adhesive strips or flaps Card stock and heavy media Card stock constructionCard stock guidelines Appendix B Warranty and licensing Hewlett-Packard software license agreement HP Software License Terms Hewlett-Packard limited warranty statement Limited warranty for print cartridge life Frequently asked questions Hardware service Extended warranty Guidelines for repacking the printer How to contact HP Ordering supplies Ordering suppliesOrdering information Description or use Order number Appendix D Ordering supplies Index Index Index Index Index Page Q2460-90909