Infrared Printing Problems

Infrared Printing Problems

Symptom

Possible Cause

Solution

The connection cannot be

Computer is not IrDA-

established or the

compliant.

transmission seems to be

 

taking longer than usual.

 

 

IR Driver is not installed on

 

your computer or Personal

 

Digital Assistant (PDA).

Computer and printer are not positioned properly.

Make sure the computer you are using is IrDA-compliant; look for an IrDA symbol on the device or refer to the computer’s manual.

Make sure the operating system on the computer includes an IR driver and your application is using an HP LaserJet 2100 series printer driver. Keep in mind that complex pages take longer to print.

HP does not supply the IR driver for the computer port. The IR driver is available through the hardware or operating system manufacturers. Contact your hardware or software tech support to obtain a driver.

Make sure you have positioned the device within the range of operation and that no objects, such as a finger, paper, books, or bright light are interfering with the connection. Also make sure the two IR ports are clean (free from dirt and grease).

EN

Chapter 4 Problem Solving 97

Page 109
Image 109
HP 2100 manual Infrared Printing Problems Symptom Possible Cause Solution