Guidelines for Repacking the Printer

CAUTION

CAUTION

λRemove and retain any DIMMs (dual in-line memory modules) installed in the printer.

λRemove and retain any cables and optional accessories installed in the printer.

Static electricity can damage DIMMs. When handling DIMMs, either wear an antistatic wrist strap or frequently touch the surface of the DIMMs’ antistatic package, then touch bare metal on the printer. To remove the DIMMs see “Installing Memory” on page 153.

λRemove and retain the toner cartridge.

To prevent damage to the toner cartridge, store the cartridge in its original packing material, or store it so that it is not exposed to light.

λUse the original shipping container and packing material, if possible. (Shipping damage as a result of inadequate packing is the customer’s responsibility.) If you have already disposed of the printer’s packing material, contact a local mailing service for information on repacking the printer.

λIf possible, include print samples and 50-100 sheets of paper or other media that did not print correctly.

λInclude a completed copy of the Service Information Form on page 119.

λHP recommends insuring the equipment for shipment.

118 Chapter 5 Service and Support

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HP 2100 manual Guidelines for Repacking the Printer