Troubleshooting General Printing Problems (continued)
Symptom | Possible Cause | Solution |
|
|
|
The printer does not respond | The printer is malfunctioning. | Check the lights on the printer |
when “print” is selected in the |
| to determine if the printer is |
software. |
| indicating an error. |
|
|
|
The Attention light stays on. | The printer is out of paper. | Add paper to the printer. |
| Paper trays are installed | Make sure that Tray 2 or |
| incorrectly. | optional Tray 3 are pushed in |
|
| all the way. |
The Attention light is blinking The top cover of the printer is open.
The toner cartridge is missing or not installed correctly.
There is a paper jam in the printer.
Close the top cover securely.
Make sure the toner cartridge is installed. Try removing the cartridge and
See “Clearing Paper Jams” on page 85.
EN | Chapter 4 Problem Solving 83 |
