HP Support HP Service Information, HP Service Agreements | HP 2100

HP Support (continued)

HP Service Information:	To locate HP-Authorized Dealers, call 1-800-243-9816 (U.S.) or
	1-800-387-3867 (Canada).

HP Service Agreements:	Call 1-800-835-4747 (U.S.) or 1-800-268-1221 (Canada).
	Extended Service 1-800-446-0522

HP FIRST: HP FIRST Fax will deliver detailed troubleshooting information on common software and troubleshooting tips for your HP product. Call from any touch tone phone and request up to three documents per call. These documents will be sent to the fax of your choice.

Australia	+61	(0) 3 9272 2627	Korea	+82	(0)	02 769 0543
Austria	0660-8218		Malaysia	+60	(0)	3 298 2478
Belgium (Dutch)	0800 1 1906		Netherlands	0800-0222420
Belgium (French)	0800 1 7043		New Zealand	+64	(0)	09 356 6642
Canada	1-800-333-1917		Norway	800-11319
China	+86	(0) 10 6505 5280	Portugal	05 05 313342
Denmark	800-10453		Philippines	+65	275 7251
English (outside of U.K.)	+31	20 681 5792	Singapore	+65	275 7251
Finland	800-13134		Spain	900-993123
France	0800-905900		Sweden	020-79-5743
Germany	0130-810061		Switzerland (German)	0800-551527
Hong Kong	852-2506-2422		Switzerland (French)	0800-551526
Hungary	(36) (1) 252-4647		Taiwan	(886) (2) 719-5589
India	+91	(0) 11 682 6031	Thailand	+66	(0)	2 661 3511
Indonesia	+62	(0) 21 352 2044	United Kingdom	0800-960271
Italy	1678-59020		United States	1-800-333-1917
Japan	+81	(0) 3 3335 8622

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HP 2100 manual HP Support HP Service Information, HP Service Agreements

Contents

S e r J e t Page User Guide Warranty Copyright Hewlett-Packard CompanyTrademark Credits Obtaining software HP Support Online Services for 24-hourAccessories or supplies HP Support Assistant Utilities, drivers, HP Support HP Service Information HP Service Agreements Danish GermanNorwegian Finnish Customer Support Worldwide Contents Printer Tips and Maintenance Viii Service and Support Index Printer Basics Getting to Know the Printer Printer Features Excellent Print Quality Automatic Language Printer Software Windows Installation For software installation Software for Windows Printer DriversRegister your printer with HP HP LaserJet Configuration Utility HP FontSmart HP-UX How the JetSend Communications Technology Works Networked DevicesInfrared Devices Macintosh Installation Software For Macintosh Computers PostScript Printer Description Files PPDsHP LaserJet Utility DOS Installation Using the Remote Control PanelDOS Remote Control Panel Software Installation Tips How do I access printer features?Do not have a CD-ROM drive What other software is available to me? How do I remove the printing software? Job Cancel Control PanelButton Usage Startup Light PatternsControl Panel Light Messages Ready Processing DataManual Feed with Pause Paper Out Paper Out requested tray Continuable Error Service ErrorAccessory Error Printing with the Infrared Port Wireless Printing IR Status Light IR Port Printing Instructions Interface Ports Accessories and Ordering Information Accessories Option Description or Use Part Number Cable and Interface Accessories Supplementary Documentation Printer Basics Printing Tasks Overview Preparing for Printing Purchasing Paper and Other Media Media Input Options Tray 1 Media Sizes Tray 2 and Optional Tray 3 Paper Sizes Loading Media into Tray Reloading Media into Tray 2 or Optional Tray Changing Paper Size in Tray 2 or Optional Tray Page Printing Tasks Printing on EnvelopesPage Printing on Labels Print-side up, top Printing on Transparencies Printing on Custom-Sized Media or Cardstock Printing on Both Sides of Media Manual Duplexing Long and Short Edge Manual Duplexing Printing on Special Media Letterhead or Preprinted Forms Orientation Canceling a Print Job Job Cancel Tips Accessing the Printer Driver Software Tasks Using the Printer Driver Help Windows 3.1/9x To use an existing watermark Creating and Using WatermarksWatermarks Printer Driver Procedure To create or edit a watermark Windows NT To use an existing watermark Windows NT 4.0 PS To use an existing watermark Windows 9x PS To use an existing watermark Macintosh LaserWriter 8.4 and higher Windows 3.1/9x Up Printing Printer Driver ProcedurePrinting Multiple Pages on One Sheet of Paper N-up Printing Windows NT LaserWriter 8.4 MacintoshLaserWriter Higher Setting a Custom Paper Size Custom Paper Size Printer Driver Procedure Macintosh LaserWriter 8.5 and higher Using Quick Sets Creating and Using Quick SetsQuick Sets Printer Driver Procedure Windows 3.1/9x Creating Quick Sets If you are running the printer driver from the server, you Using EconoMode EconoMode Printer Driver Procedure Macintosh LaserWriter 8.4 and higher Choosing Print Quality Settings Resolution OptionsChoosing Print Quality Settings Printer Driver Procedure Choosing Print Quality Settings Printer Driver Procedure Windows 9x PS To reduce or enlarge your document Using Reduce/Enlarge OptionsReduce/Enlarge Printer Driver Procedure To fit your document to letter- or A4-size paper Windows NT 4.0 PS To reduce or enlarge your document Selecting Paper Source Printer Driver Procedure Selecting a Paper SourceWindows NT 4.0 PS Using REt REt Printer Driver Procedure From the Device Options tab, select the desired Restoring Default Printer Driver Settings Restoring Defaults Printer Driver Procedure Printing on Different Paper for the First Paper size for all pages of the print job must be the same Tray Locking Printer Utility Procedure Tray LockingWindows Printer Tips and Maintenance Toner Cartridge Storage Managing the UltraPrecise Toner CartridgeHP Policy on Non-HP Toner Cartridges Toner Cartridge Life Expectancy Redistributing the Toner Page Engine Cleaning Cleaning the PrinterUsing the Printer Cleaning Processes Toner Cartridge Cleaning Starting the Cleaning Process Internal Cleaning Procedure Printer Tips and Maintenance Problem Solving Troubleshooting Checklist Troubleshooting Checklist Using the proper printer driver and port Troubleshooting General Printing Problems Add paper to Tray 1 and press and release the Go button Not configured for the printer Toner cartridge is missing or not installed correctly Printing Special Pages ConfigurationCleaning Process Demo Clearing Paper Jams Paper Jam Toner Cartridge Area Page Paper Jam Tray 2 or Optional Tray 3 Paper Feed Area Paper Jam Output Areas Paper Jam Removing Torn Pieces of Paper Solving Print Quality Problems Print Quality Checklist Image Defect Examples Light Print or Fade Toner SpecksDropouts Toner Smear Vertical LinesGray Background Loose Toner Skew Vertical Repetitive DefectsMisformed Characters Curl or Wave Wrinkles or Creases Hint Infrared Printing Problems Infrared Printing Problems Symptom Possible Cause Solution One of the IR ports may cause Troubleshooting Error Messages Continuable Error Service Error Secondary Light Patterns Printer off and back on again Problem Solving Problem Solving Problem Solving Network Problems Common Windows Problems Common Windows Problems Symptom Possible Cause Solution Common Windows Problems Symptom Possible Cause Solution Common Macintosh Problems Macintosh Problems Symptom Possible Cause Solution Printing Errors Macintosh Problems Symptom Possible Cause Solution Selecting an Alternate PPD Renaming the Printer Troubleshooting PS Errors PS Errors Symptom Possible Cause SolutionSpecific Errors PS Errors Symptom Possible Cause Solution Problem Solving Availability HP Express Exchange Guidelines for Repacking the Printer Service Information Form WHO is Returning the EQUIPMENT? Priority On-Site Service HP Maintenance AgreementsOn-Site Service Agreements Next-Day On-Site Service Hewlett-Packard Limited Warranty Statement Service and Support Limited Warranty for Toner Cartridge Life Worldwide Sales and Service Offices Denmark ColombiaGermanyCzech Republic Far East Region Norway Latin American Japan NetherlandsKorea New Zealand Headquarters Sweden SingaporeThailandSpain Switzerland Service and Support Printer Specifications HP LaserJet 2100 withHP LaserJet Optional Tray Printing WAd 6.2 belsA FCC Regulations This HP LaserJet printer eliminates Environmental Product Stewardship ProgramProtecting the Environment This HP LaserJet printer design reduces Plastics HP Toner CartridgesPaper Material Safety Data Sheet Regulatory Statements Declaration of Conformity Laser Safety Statement LED SafetyCanadian DOC Regulations Laserturvallisuus Luokan 1 Laserlaite Klass 1 Laser Apparat Varo Media Specifications Tray Dimensionsa Weight Capacityb Supported Sizes of Paper Tray 2 or Tray Dimensionsa Weight Capacityb JIS Guidelines for Using Paper Symptom Problem with Paper Solution Paper Specifications Category Specifications Printing and Paper Storage Environment Envelopes Minimum Maximum Envelopes with Double Side Seams Envelopes with Adhesive Strips or Flaps Envelope Margins Envelope StorageType of Address Top Margin Left Margin Labels Label Construction Transparencies Appendix B Media Specifications Printer Memory and Expansion Printer Memory Installing Memory Page Checking Memory Installation Installing an HP JetDirect EIO Card Printer Commands Understanding PCL Printer Command Syntax PJL Escape character Combining Escape Sequences Entering Escape CharactersDOS Software Application Entry What Appears Common PCL Printer Commands Function Options # Selecting PCL Fonts ?&l #O Common PCL Printer Commands Function Command Options # ?&l #L Language Selection Primary Stroke Wt Appendix D Printer Commands Index PCL Index Index Page C4170-90901