Online Technical Support

For the online access to technical support information, self-solve tools, online assistance, community forums of IT experts, broad mutlivendor knowledge base, monitoring and diagnostic tools, go to http://www.hp.com/support.

Preparing to Call Technical Support

If you cannot solve a problem using the trouble shooting tips in this section, you may need to call technical support. Have the following information available when you call:

MFM unit model number

Serial number for the MFM unit

Purchase date on invoice

Conditions under which the problem occurred

Error messages received

Hardware configuration

Hardware and software you are using

TIPS

Care of the screen

Do not rub or strike the screen with anything hard as this may scratch, mar, or damage the screen permanently.

Unplug the power cord before cleaning the screen. Dust the MFM by wiping the screen and the cabinet with a soft, clean cloth. If the screen requires additional cleaning, use a clean, damp cloth. Do not use liquid cleaners or aerosol cleaners.

Mobile telephone warning

To avoid disturbances in picture and sound, malfunctioning of your MFM or even damage to the MFM, keep your mobile telephone away from the MFM.

HP Recycling Program

HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, go to http://www.hp.com/recycle.

GLOSSARY

HDTV

HDTV displays are technically defined as being capable of displaying a minimum of 720p or 1080i/p active scan lines.

HDMI Inputs

High-Definition Multimedia Interface

Audio / Video Inputs

Located on the rear of the receiver, these connectors (RCA phono type plug) are used for the input of audio and video signals. Designed for use with VCRs (or other accessories) in order to receive higher picture resolution and offer sound connection options.

Menu

An on-screen listing of features shown on the TV screen is made available for user adjustments.

RF

Radio Frequency or modulated signal design used as the carrier for television broadcasts.

Sleep Timer

You can set a time period for which the TV will be turn off automatically.

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HP 2310mfd manual Tips, Glossary