Troubleshooting
■Eliminate extra connections in the line. If possible, connect directly to the wall jack.
■Try another telephone line, preferably one normally used for a fax machine or modem.
If the Modem Does Not Dial or No Dial Tone Is Detected■Check all cables and connections.
■Connect a standard telephone to the phone line and make sure the line is working.
■Make sure someone else is not using the same phone line.
■Try another telephone line, preferably one normally used for a fax machine or modem.
■If you are in a foreign country, the dial tone may not be recognized by the modem. In Control Panel, open Phone and Modem Options. Try disabling the option that waits for a dial tone.
If the Modem Dials Incorrectly■Check the telephone number you entered, including any digits required for outside access or long distance.
■In Control Panel, open Phone and Modem Options. Check the dialing
■Make sure the number you are calling is not busy.
■If you are in a foreign country, the dial tone may not be recognized by the modem. In Control Panel, open Phone and Modem Options. Try disabling the option that waits for a dial tone.
■If you have
Reference Guide |