Troubleshooting

Heat Problems

Your notebook normally gets warm during routine operation.

If the Notebook Gets Abnormally Hot

Always set the notebook on a flat surface, so that air can flow freely around and underneath it.

Make sure the air vents on the bottom and sides of the notebook are clear.

Keep in mind that games and other programs that drive CPU usage toward 100 percent can increase the notebook temperature.

Infrared Problems

If You Have Problems with Infrared

Communications

Make sure the line of sight between the 2 infrared ports is not blocked, and that the ports face each other as squarely as possible. (The notebook infrared port is located on the front of the notebook.) The ports should be no more than one meter apart.

Check settings in the Device Manager:

1.Select Start > Control Panel > Performance and Maintenance > System.

2.On the Hardware tab, select Device Manager and expand the infrared devices. Select the infrared port and make sure that the device is enabled.

Make sure only one application is using the infrared port.

Keyboard and Pointing Device Problems

Use these suggestions for built-in or external devices.

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Reference Guide

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HP 2537EA Heat Problems, Infrared Problems, Keyboard and Pointing Device Problems, If the Notebook Gets Abnormally Hot

2550CA, 2542EA, 2562AP, 2569AP, 2555AP specifications

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