Troubleshooting

Diagnostic Tools

1.In Hyperterminal, click on Transfer Capture Text...

Figure C-17. The Capture Text window of the Hypertext Application Used withMicrosoft Windows Software

2.In the File field, enter the path and file name under which you want to store the show tech output.

Figure C-18. Example of a Path and Filename for Creating a Text File from show

 

 

tech Output

 

3.

Click [Start] to create and open the text file.

 

4.

Execute show tech:

 

 

HPswitch# show tech

 

 

a. Each time the resulting listing halts and displays -- MORE --, press the

 

 

Space bar to resume the listing.

 

 

b. When the CLI prompt appears, the show tech listing is complete. At

 

 

this point, click on Transfer Capture Text Stop in HyperTerminal to stop

 

 

copying data into the text file created in the preceding steps.

 

 

N o t e

Remember to do the above step to stop HyperTerminal from copying into the

 

text file. Otherwise, the text file remains open to receiving additional data

 

from the HyperTerminal screen.

 

5.

To access the file, open it in Microsoft Word, Notepad, or a similar text

 

 

 

editor.

C-41