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Troubleshooting

Restoring the Factory-Default Configuration

Restoring the Factory-DefaultConfiguration

As part of your troubleshooting process, it may become necessary to return the switch configuration to the factory default settings. This process momen­ tarily interrupts the switch operation, clears any passwords, clears the console event log, resets the network counters to zero, performs a complete self test, and reboots the switch into its factory default configuration including deleting an IP address. There are two methods for resetting to the factory-default configuration:

CLI

Clear/Reset button combination

HP recommends that you save your configuration to a TFTP server before resetting the switch to its factory-default configuration. You can also save your configuration via Xmodem, to a directly connected PC.

Using the CLI

This command operates at any level except the Operator level.

Syntax: erase startup-configuration

Deletes the startup-config file in flash so that the switch will reboot with its factory-default configuration.

The erase startup-configcommand does not clear passwords.

Using the Clear/Reset Buttons

To execute the factory default reset, perform these steps:

1.Using pointed objects, simultaneously press both the Reset and Clear buttons on the front of the switch.

2.Continue to press the Clear button while releasing the Reset button.

3.When the Self Test LED begins to flash, release the Clear button.

The switch will then complete its self test and begin operating with the configuration restored to the factory default settings.

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