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HP 2622, 2621 manual Printer failure, Resolve printer failure

Models: 2622 2621

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Printer failure

Resolve printer failure.

▲Turn the printer off, then on. If that does not resolve the problem, contact HP. Please contact HP support for help .

86 Chapter 9 Solve a problem

ENWW

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HP 2622, 2621 manual Printer failure, Resolve printer failure

Contents

HP Officejet 2620 series Page Table of contents 101 HP Officejet 2620 series Help HP Officejet 2620 series Help Get to know the HP Officejet 2620 series Printer parts Front viewRear view Control panel and status lights LabelPrint To print a document Print documentsTo load paper To print on both sidesPrint documents Print photos To load photo paperTo print a photo on photo paper Print envelopes To load envelopesTo print an envelope Enww Print Quick Forms To print Quick FormsPrint using the maximum dpi To print in Maximum dpi modeInk tips Printer settings tipsTips for print success Paper loading tipsEnww Paper basics Photo printing Recommended papers for printingColorLok Business documentsEveryday printing Special projectsLoad media To load full-size paperTo load small-size paper Raise the input tray Paper basics Enww Load original To load the original in the automatic document feederTo load the original on the scanner glass Load original Order HP paper supplies Copy and scan More copy features Copy documentsTo make black or color copy Copy documents To scan from the printer control panel Scan to a computerTo prepare the scan To scan from your computerTips for copy success Tips for scan success Fax Send a fax Send a standard faxTo send a standard fax from the printer control panel To send a standard fax from the computer Send a standard fax from the computerSend a fax manually from a phone To send a fax manually from an extension phoneSend a fax using monitor dialing Schedule a fax to send later Send a fax in Error Correction ModeTo cancel a scheduled fax To schedule a fax from the printer control panelTo change the ECM setting from the control panel Receive a fax Receive a fax manuallyTo receive a fax manually To reprint faxes in memory from the printer control panel Reprint received faxes from memoryForward faxes to another number To forward faxes from the printer control panelSet the paper size for received faxes Block unwanted fax numbersTo add a number to the junk fax list Select Add a Number To remove numbers from the list of junk fax numbersTo set up speed-dial entries Set up speed-dial entriesSet up and change speed-dial entries To change speed-dial entriesDelete speed-dial entries To delete speed-dial entriesSet the answer mode Auto answer Change fax settingsConfigure the fax header To set the answer modeTo set the number of rings before answering Set the number of rings before answeringChange the answer ring pattern for distinctive ring To change the answer ring pattern for distinctive ringTo set the dial type Set the dial typeSet the redial options To set the redial optionsSet the fax speed Set the fax sound volumeTo set the fax sound volume To set the fax speedFax and digital phone services Fax over Internet Protocol To enable fax confirmation Use reportsPrint fax confirmation reports Print a Caller ID report Print and view the fax logPrint the details of the last fax transaction View the Call HistoryTo view the Call History Tips for fax success Work with ink cartridges Check estimated ink levels To check the ink levels from the printer control panelTo check the ink levels from the printer software Order ink supplies Locate the cartridge number on the printerLocate the cartridge number from the printer software Choose right ink cartridges Replace ink cartridges To replace the ink cartridgesEnww Use single-cartridge mode To exit single-cartridge modeCartridge warranty information Tips for working with ink cartridges Enww Connectivity Connect a new printer USB connection To connect the printer with the USB cableEnww Solve a problem To clear a paper jam from the input tray To clear a paper jam from the cartridge access areaClear paper jam To clear a paper jam from the output trayTo clear a jam in the automatic document feeder Prevent paper jams Clear print carriage Improve print quality To align the cartridges from the printer softwareTo print a diagnostics page from the printer software To align the cartridges from the printer displayTo print a diagnostics page from the printer display To clean the cartridges from the printer softwareTo clean the cartridges from the printer display Unable to print To resolve print issuesTo verify that the printer is set as the default printer To verify that the printer is not paused or offlineTo restart the print spooler WindowsWindows Vista Windows XP To clear the print queueResolve copy and scan issues Resolve fax issues Register printer Support process If you have a problem, follow these stepsHP support HP support by phoneAdditional warranty options Phone support period Placing a callClose cartridge access door Prepare traysOpen output tray Printer failure Resolve printer failureInk cartridge problem Clean the ink cartridge contactsClick here to go online for more information Older generation cartridges Enww Technical information Hewlett-Packard Company notices System requirements SpecificationsEnvironmental specifications Input tray capacityCopy specifications Paper weightsPrint specifications Scan specificationsFax specifications Print resolutionPower safety Cartridge yield Acoustic information Max DPI modeEnvironmental product stewardship program Eco-TipsPaper use Sleep mode Material safety data sheetsPower consumption PlasticsTo change the time to Sleep mode Enww Regulatory notices Regulatory model identification numberEnww Enww Products with wireless LAN devices Visual display workplaces statement for GermanyFrance Declaration of conformity Enww Enww Australia wired fax statement Additional fax setup Set up faxing parallel phone systems Countries/regions with a parallel-type phone systemSelect the correct fax setup for your home or office DSL PBX To set up the printer with a separate fax line Case a Separate fax line no voice calls receivedCase B Set up the printer with DSL Figure B-2Back view of the printerTo set up the printer with DSL Case D Fax with a distinctive ring service on the same line To set up the printer with a distinctive ring serviceTo set up the printer with a shared voice/fax line Case E Shared voice/fax lineCase F Shared voice/fax line with voice mail Figure B-5Back view of the printerSet up the printer with a computer dial-up modem To set up the printer with voice mailSet up the printer with a computer DSL/ADSL modem To set up the printer with a computer dial-up modemTo set up the printer with a computer DSL/ADSL modem Telephone wall jack Parallel splitter DSL/ADSL filterCase H Shared voice/fax line with computer modem Shared voice/fax with computer dial-up modemTelephone wall jack Shared voice/fax with computer DSL/ADSL modem Case I Shared voice/fax line with answering machine Figure B-12Back view of the printerEnww Figure B-13Example of a parallel splitter Answering machine Telephone optional Figure B-15Back view of the printer To set up the printer with a computer DSL/ADSL modem Figure B-18Back view of the printer Enww Serial-type fax setup Test fax setup To test fax setup via the printer control panelIndex Recycle Scan