Solution

Add encryption security to your network. For information, see Add security to the network.

Cause

Your SSID or WEP key might be set incorrectly.

Solution

You can use either the Embedded Web Server or the control panel to change the SSID or WEP.

To use the control panel

1On the control panel of the HP all-in-one, press the Setup button.

2Press 8, and then press 4.

This displays the Network menu and then selects Wireless Setup Wizard.

3Press to highlight your network, and then press OK.

4When prompted, use the visual keyboard to enter the new Network Name and WEP key.

5Complete the Wireless Setup Wizard.

To use the Embedded Web Server

1With an Ethernet cable attached, print a network configuration page. For information, see Print and view a network configuration page.

2Make sure the network SSID and WEP key shown on the configuration page match those used on your wireless network.

3If one or both are incorrect, enter either the URL or device IP address from the configuration page into the Address box on your Web browser. For example, http://195.168.0.5.

The HP all-in-one Embedded Web Server Home page appears.

4Click the Networking tab.

5In the Connections navigation menu, click Wireless.

6Click Start Wizard.

7Enter the correct values in the appropriate sections (Network Name and Encryption).

8Click Apply.

Cause

You are using an authentication protocol not supported by the installation software.

Solution

Use one of the supported protocol types listed in the Embedded Web Server. Types not supported include: WPA2-AES, WPA2-TKIP, LEAP, PEAP, EAP-MD5, EAP-TLS, or EAP-TTLS.

HP all-in-one Network Guide

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HP 2710xi, 7410xi manual To use the control panel, To use the Embedded Web Server, Click Start Wizard

7410, 7410xi, 2710xi specifications

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