Backup and recovery
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To create a backup using the Windows Backup utility (select models only), follow these steps:
Be sure that the computer is connected to AC power before you start the backup process.
The backup process may take over an hour, depending on file size and the speed of the computer.
1.Click Start > All Programs > Accessories > System Tools > Backup.
2.Follow the
Performing a recovery
In case of system failure or instability, the computer provides the following tools to recover your files:
■Windows recovery tools (select models only): You can use the Windows Backup utility to recover information you have previously backed up.
■Operating System and Driver Recovery discs (included with your computer): You can use the discs to recover your operating system and programs installed at the factory.
Recovering your information
To recover information you previously backed up, follow these steps:
1.If possible, back up all personal files.
2.Click Start > All Programs > Accessories > System Tools > Backup. The Backup or Restore Wizard opens.
3.Click Restore files and settings, and then click Next.
4.Follow the
✎ForSupport.additional information on initiating a recovery in Windows, perform a search for this topic in Help and
Recovering the operating system and programs
ÄCAUTION: The recovery process reformats and completely erases the hard drive. All files you have created and any software installed on the computer are permanently removed. The recovery process reinstalls the original operating system, software, and drivers. Software, drivers, and updates not installed by HP must be manually reinstalled.
To recover your operating system and programs, follow these steps:
1.If possible, back up all personal files.
2.Insert the Operating System disc into the optical drive.
3.Shut down the computer.
4.Turn on the computer.
5.Follow the
6.After the operating system is installed, remove the Operating System disc and insert the Driver Recovery disc.
7.Follow the
Maintenance and Service Guide |
