Troubleshooting | HP 409054-003 manual

Enabling TFTP for Linux operating systems	86
Verifying TFTP for Linux operating systems	86
Troubleshooting	88
Troubleshooting table	88
Connection length table	90
Frequently asked questions	91
Are the expansion module ports hot-pluggable?	91
Are the interface adapters hot-pluggable?	91
Are the keyboard, monitor, and mouse connections on the console switch hot-pluggable?	91
Are the server connections on the console switch hot-pluggable?	91
Can the console switch be mounted in a round-hole rack?	91
Can the console switch be side-mounted in a round-hole rack?	91
Has the customer verified the firmware version?	91
How do I access the Main dialog box?	92
How do I cascade console switches?	92
How do I change the keyboard language?	92
How do I know which port my cascaded console switch is connected to?	92
How do I locally connect a cascaded console switch?	93
How do I look at my console switch firmware version?	93
How do I look at my interface adapter firmware version?	93
How do I turn the screen saver off?	93
How do I use the Run Diagnostics feature?	93
Is the console switch operational?	93
What are the minimum and maximum cable lengths?	94
What kind of CAT5 cables are supported?	94
Technical support	95
Before you contact HP	95
HP contact information	95
Regulatory compliance notices	96
Regulatory compliance identification numbers	96
Federal Communications Commission notice	96
FCC rating label	96
Class A equipment	96
Declaration of conformity for products marked with the FCC logo, United States only	96
Modifications	97
Cables	97
Canadian notice	97
European Union regulatory notice	97
Disposal of waste equipment by users in private households in the European Union	98
Japanese notice	98
Korean class A notice	99
Power cord statement for Japan	99
Acronyms and abbreviations	100
Index	102

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HP 409054-003 manual Troubleshooting

Contents

HP IP Console Switch with Virtual Media User Guide Intended audience Contents Using Virtual Media Troubleshooting Component identification Console switch components Interface adapter with Virtual Media components PS2 interface adapter with Virtual Media Description Installation overview Installing the console switchInstallation checklist Rack-mount safety instructions Required items not included Rack-mounting the console switchOptional item Required tools Performing a side-mount type a installation Performing a side-mount type B installation Performing a standard-mount installation Installing the console switch Performing a cantilever-mount type a installation Installing the console switch Performing a cantilever-mount type B installation Connecting the console switch Description HP IP Console Viewer overview Interface adapter overview Installing the interface adapterConnecting the interface adapter Server Cascading console switches matrix Cascading console switchesCascading console switches overview HP IP Console Switch with Cascading console switches Servers Cascading console switches Main console switch HP IP Console Switch with Virtual Local port operation overview Accessing the Main dialog boxLocal port operation Viewing the server status column Viewing servers by name, EID, or portViewing the Port column Using basic OSD navigation keys Soft switchingSoft switching to a server Soft switching to a previous server Keystroke Description Managing routine tasks for servers Security Changing the display behavior Selecting a key combination to launch the OSD Controlling the status flagSelecting the display order of servers Flag Description Changing the status flag Modifying device types Assigning device types Changing the keyboard language Setting local console switch security Changing network configurations Setting and changing the console switch password Enabling Screen Saver mode Recovering a console switch password Local port operation Removing screen saver password protection Disabling the Screen Saver mode Exiting Screen Saver mode Assigning server and serial device names Changing the OSD language Assigning names to servers Setting up a scan pattern Adding servers to the scan list Removing servers from the scan list Activating Scan modeDeactivating Scan mode Assigning a preempt timeout Using preemption Managing server tasks using the OSD Checkbox or button Description Viewing and disconnecting user connections Viewing current user connections Disconnecting a user Displaying version information Displaying interface adapter status information Local port operation Decommissioning an interface adapter Displaying configuration information Running system diagnostics Test Description Activating Run Diagnostics Resetting devices Local port operation Virtual Media overview Using Virtual Media Virtual Media resources Using local Virtual Media Using Virtual Media in a two-level cascade configuration Using Virtual Media in a three-level cascade configuration Connecting local Virtual Media Disabling the USB 2.0 function Using USB composite media devices Using Virtual Media Enabling the USB 2.0 function Using Virtual Media Using Virtual Media Connecting to the serial management connector Console switch serial managementConfiguring HyperTerminal Establishing LAN connections Configuring Minicom Using the Main Menu Enable Debug Messages Network ConfigurationSet/Change Password Firmware Management Reset Appliance Restore Factory DefaultsEnable Ldap Debug Messages Set Web Interface Ports Exit Input Web Server Certificate Configuring the console switch NIC Console switch serial management Console switch serial management Recovering a lost console switch serial management password Console switch serial management Upgrading the firmware Upgrading the console switch firmware overviewUpgrading the console switch firmware through the local OSD Upgrading the firmware Upgrading the firmware Upgrading the firmware Upgrading interface adapter firmware Loading interface adapter firmware individually Upgrading the interface adapter firmware simultaneously Upgrading the firmware Verifying Tftp for Linux operating systems Enabling Tftp for Microsoft Windows operating systemsEnabling Tftp for Linux operating systems Upgrading the firmware Troubleshooting table Troubleshooting Servers Devices with Virtual Media on Connection length table Can the console switch be mounted in a round-hole rack? Frequently asked questionsAre the expansion module ports hot-pluggable? Are the interface adapters hot-pluggable? How do I change the keyboard language? How do I access the Main dialog box?How do I cascade console switches? How do I look at my console switch firmware version? How do I locally connect a cascaded console switch?How do I use the Run Diagnostics feature? Is the console switch operational? What kind of CAT5 cables are supported? What are the minimum and maximum cable lengths? HP contact information Technical supportBefore you contact HP Regulatory compliance identification numbers Regulatory compliance noticesFederal Communications Commission notice FCC rating label Cables ModificationsCanadian notice European Union regulatory notice Japanese notice Korean class a notice Power cord statement for Japan Acronyms and abbreviations OSD Index Index TFTP, verifying for Linux Tools Troubleshooting Simultaneously