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HP 409054-003 manual Troubleshooting

Models: 409054-003

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Enabling TFTP for Linux operating systems	86
Verifying TFTP for Linux operating systems	86
Troubleshooting	88
Troubleshooting table	88
Connection length table	90
Frequently asked questions	91
Are the expansion module ports hot-pluggable?	91
Are the interface adapters hot-pluggable?	91
Are the keyboard, monitor, and mouse connections on the console switch hot-pluggable?	91
Are the server connections on the console switch hot-pluggable?	91
Can the console switch be mounted in a round-hole rack?	91
Can the console switch be side-mounted in a round-hole rack?	91
Has the customer verified the firmware version?	91
How do I access the Main dialog box?	92
How do I cascade console switches?	92
How do I change the keyboard language?	92
How do I know which port my cascaded console switch is connected to?	92
How do I locally connect a cascaded console switch?	93
How do I look at my console switch firmware version?	93
How do I look at my interface adapter firmware version?	93
How do I turn the screen saver off?	93
How do I use the Run Diagnostics feature?	93
Is the console switch operational?	93
What are the minimum and maximum cable lengths?	94
What kind of CAT5 cables are supported?	94
Technical support	95
Before you contact HP	95
HP contact information	95
Regulatory compliance notices	96
Regulatory compliance identification numbers	96
Federal Communications Commission notice	96
FCC rating label	96
Class A equipment	96
Declaration of conformity for products marked with the FCC logo, United States only	96
Modifications	97
Cables	97
Canadian notice	97
European Union regulatory notice	97
Disposal of waste equipment by users in private households in the European Union	98
Japanese notice	98
Korean class A notice	99
Power cord statement for Japan	99
Acronyms and abbreviations	100
Index	102

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HP 409054-003 manual Troubleshooting

Contents

HP IP Console Switch with Virtual Media User Guide Intended audience Contents Using Virtual Media Troubleshooting Component identification Console switch componentsInterface adapter with Virtual Media components PS2 interface adapter with Virtual Media Description Installation overview Installing the console switchInstallation checklist Rack-mount safety instructionsRequired items not included Rack-mounting the console switchOptional item Required toolsPerforming a side-mount type a installation Performing a side-mount type B installation Performing a standard-mount installation Installing the console switch Performing a cantilever-mount type a installation Installing the console switch Performing a cantilever-mount type B installation Connecting the console switch Description HP IP Console Viewer overview Interface adapter overview Installing the interface adapterConnecting the interface adapter Server Cascading console switches matrix Cascading console switchesCascading console switches overview HP IP Console Switch with Cascading console switches Servers Cascading console switches Main console switch HP IP Console Switch with Virtual Local port operation overview Accessing the Main dialog boxLocal port operation Viewing the server status column Viewing servers by name, EID, or portViewing the Port column Using basic OSD navigation keys Soft switchingSoft switching to a server Soft switching to a previous serverKeystroke Description Managing routine tasks for serversSecurity Changing the display behaviorSelecting a key combination to launch the OSD Controlling the status flagSelecting the display order of servers Flag Description Changing the status flagModifying device types Assigning device typesChanging the keyboard language Setting local console switch security Changing network configurationsSetting and changing the console switch password Enabling Screen Saver mode Recovering a console switch passwordLocal port operation Removing screen saver password protection Disabling the Screen Saver modeExiting Screen Saver mode Assigning server and serial device names Changing the OSD languageAssigning names to servers Setting up a scan patternAdding servers to the scan list Removing servers from the scan list Activating Scan modeDeactivating Scan mode Assigning a preempt timeout Using preemptionManaging server tasks using the OSD Checkbox or button Description Viewing and disconnecting user connectionsViewing current user connections Disconnecting a userDisplaying version information Displaying interface adapter status informationLocal port operation Decommissioning an interface adapter Displaying configuration informationRunning system diagnostics Test Description Activating Run DiagnosticsResetting devices Local port operation Virtual Media overview Using Virtual MediaVirtual Media resources Using local Virtual MediaUsing Virtual Media in a two-level cascade configuration Using Virtual Media in a three-level cascade configuration Connecting local Virtual Media Disabling the USB 2.0 function Using USB composite media devicesUsing Virtual Media Enabling the USB 2.0 function Using Virtual Media Using Virtual Media Connecting to the serial management connector Console switch serial managementConfiguring HyperTerminal Establishing LAN connectionsConfiguring Minicom Using the Main MenuEnable Debug Messages Network ConfigurationSet/Change Password Firmware ManagementReset Appliance Restore Factory DefaultsEnable Ldap Debug Messages Set Web Interface PortsExit Input Web Server CertificateConfiguring the console switch NIC Console switch serial management Console switch serial management Recovering a lost console switch serial management password Console switch serial management Upgrading the firmware Upgrading the console switch firmware overviewUpgrading the console switch firmware through the local OSD Upgrading the firmware Upgrading the firmware Upgrading the firmware Upgrading interface adapter firmware Loading interface adapter firmware individually Upgrading the interface adapter firmware simultaneously Upgrading the firmware Verifying Tftp for Linux operating systems Enabling Tftp for Microsoft Windows operating systemsEnabling Tftp for Linux operating systems Upgrading the firmware Troubleshooting table TroubleshootingServers Devices with Virtual Media on Connection length tableCan the console switch be mounted in a round-hole rack? Frequently asked questionsAre the expansion module ports hot-pluggable? Are the interface adapters hot-pluggable?How do I change the keyboard language? How do I access the Main dialog box?How do I cascade console switches? How do I look at my console switch firmware version? How do I locally connect a cascaded console switch?How do I use the Run Diagnostics feature? Is the console switch operational?What kind of CAT5 cables are supported? What are the minimum and maximum cable lengths?HP contact information Technical supportBefore you contact HP Regulatory compliance identification numbers Regulatory compliance noticesFederal Communications Commission notice FCC rating labelCables ModificationsCanadian notice European Union regulatory noticeJapanese notice Korean class a notice Power cord statement for Japan Acronyms and abbreviations OSD Index Index TFTP, verifying for Linux Tools Troubleshooting Simultaneously