8 Problem solving

Overview

This chapter will help you troubleshoot and solve problems that might occur while using the HP LaserJet 4100 mfp series.

Clearing jams

Occasionally, media might jam during copying and printing. This section

 

helps you locate jams, properly clear them from the product, and solve

 

repeated jams.

Understanding

Many of the messages that appear on the control panel are self-

control panel error

explanatory. However, some messages indicate a problem that requires

messages

intervention, or request further action. This section lists these messages

 

and recommends corrective actions.

Correcting output

The product should produce high-quality jobs. If copy or print jobs do not

quality problems

look sharp and clear; if defects such as lines, specks, or smears appear

 

on the page; or if media is wrinkled or curled; use this section to

 

troubleshoot and solve the output quality problem.

Understanding

Additional messages are shown on the control panel to help you

error messages for

troubleshoot issues that involve the hard disk, the FIR port connection,

the hard disk, FIR

and PS.This section lists these types of messages and recommends what

port, and PS

to do.

Overview 77

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HP 4100mfp manual Problem solving, Overview