chapter 4
paper does not get picked up from the print tray
cause | solution |
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The paper tray does | If the HP Digital Copier Printer has run out of paper, or there are only a |
not have enough | few sheets remaining, load more paper. If you have paper loaded, remove |
paper. | it, tap the stack against an even surface, and then reload it. To continue |
| your job, press Enter on the |
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|
meaningless characters print |
cause | solution |
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|
The memory is full. | Turn off the HP Digital Copier Printer and your PC for 60 seconds, and |
| then turn them both on and try printing again. |
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|
The PC is not | If the HP Digital Copier Printer is not properly connected to the PC, |
communicating with | communication errors can occur. Make sure the USB cable is securely |
the HP Digital Copier. | connected at both ends. For information on troubleshooting |
| communication issues, see communication problems on page 29. |
|
|
The document is | If you can print other documents from the same program, try printing a |
corrupt. | backup copy of your document. |
ink is not filling the text or graphics completely |
cause | solution |
|
|
The print cartridges | First, print a |
need cleaning. | the |
| If that does not work, try replacing the print cartridges. |
|
|
The print quality is set | In the Printer Properties dialog box, select Best from the Print Quality menu. |
too low. |
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The paper type is not | When printing on transparencies or other special paper types, select the |
set correctly. | corresponding |
| automatically set the correct paper type. |
printout is faded or colors are dull |
cause | solution |
|
|
The print cartridges | First, print a |
need cleaning. | the |
| If that does not work, try replacing the print cartridges. |
|
|
The print quality is set | In the Printer Properties dialog box, select Best from the Print Quality menu. |
too low. |
|
|
|
If the paper you are | Make sure you are using paper that is appropriate for your HP Digital |
using is too fibrous, | Copier Printer. For information on choosing a paper type, see |
the ink may not cover | recommended papers on page 8 and papers to avoid when printing on |
the print surface. |
32 | hp digital copier printer 410 |