| troubleshooting help |
printout has horizontal streaks | |
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cause | solution |
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The print cartridges | If your printout has white streaks across it, the nozzles may be clogged. |
have clogged | Use a |
nozzles. | streaks, clean the ink cartridges. If cleaning the print cartridges does not |
| help, one or both of your print cartridges may be out of ink. |
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The print quality is set | In the Printer Properties dialog box, select Best from the Print Quality menu. |
too low. |
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colors are bleeding into each other | |
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cause | solution |
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Color documents can | Try using the Everyday setting, or use HP Premium Papers. |
use excessive |
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amounts of ink. |
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The paper type is not | For information on choosing a paper type, see recommended papers on |
suitable for the unit. | |
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printout is fuzzy or blurry | |
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cause | solution |
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The paper is not the | For most documents, plain paper works well. For documents with dense |
right type for your | printing, such as |
project. | paper for best results. |
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The HP Digital Copier | When printing on transparencies or other special paper types, select the |
Printer is not set to the | corresponding |
correct paper type. | automatically set the correct paper type. |
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The print quality is set | In the Printer Properties dialog box, select Best from the Print Quality menu. |
too low. |
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text edges are jagged | |
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cause | solution |
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The font is custom | Some programs offer custom fonts that have jagged edges when enlarged |
sized. | or printed. Also, if you want to print a bitmap of text, it may have jagged |
| edges when enlarged or printed. Use True Type fonts to ensure that the |
| HP Digital Copier Printer is able to print smooth fonts. When selecting a |
| font, look for the TrueType icon. |
printing guide | 33 |