NOTE: To save the encryption key, you must use a USB storage device with the FAT32 or FAT16 format. A USB memory stick, Secure Digital (SD) Memory Card, or MultiMedia Card (MMC) may be used for backup.

1.Launch HP ProtectTools Administrative Console. For more information, see Opening HP ProtectTools Administrative Console on page 15.

2.In the left panel, click the + icon to the left of Drive Encryption to display the available options.

3.Click Backing up Encryption Keys.

4.Insert the storage device being used to back up the encryption key.

NOTE: To save the encryption key, you must use a USB storage device with the FAT32 format. A USB memory stick, Secure Digital (SD) Memory Card, or MultiMedia Card (MMC) may be used for backup. In some cases SkyDrive may be used.

5.Under Drive, select the check box for the device where you want to back up your encryption key.

6.Click Backup Keys.

7.Read the information on the page that is displayed, and then click OK. The encryption key is saved on the storage device you selected.

Recovering access to an activated computer using backup keys

Administrators can perform a recovery using the Drive Encryption key backed up to a removable storage device at activation or by selecting the Backing up Drive Encryption Keys option in Security Manager.

1.Insert the removable storage device that contains your backup key.

2.Turn on the computer.

3.When the Drive Encryption for HP ProtectTools login dialog box opens, click Options.

4.Click Recovery.

5.Enter the file path or name that contains your backup key, and then click Recover.

– or –

Click Browse to search for the required backup file, click OK, and then click Recover.

6.When the confirmation dialog box opens, click OK. The Windows logon screen is displayed.

NOTE: If the recovery key is used to log on at the Drive Encryption login screen, additional credentials are required at Windows logon to access user accounts. It is highly recommended that you reset your password after performing a recovery.

Performing an HP SpareKey Recovery

SpareKey recovery within Drive Encryption pre-boot requires you to answer security questions correctly before you can access the computer. For more information on setting up SpareKey Recovery, see the Security Manager software Help.

44 Chapter 6 Drive Encryption for HP ProtectTools (select models only)