To perform an HP SpareKey Recovery if you forget your password:

1.Turn on the computer.

2.When the Drive Encryption for HP ProtectTools page is displayed, navigate to the user logon page.

3.Click SpareKey.

NOTE: If your SpareKey has not been initialized in Security Manager, the SpareKey button is not available.

4.Type correct answers to the displayed questions, and then click Logon. The Windows logon screen is displayed.

NOTE: If SpareKey is used to log on at the Drive Encryption logon screen, additional credentials are required at Windows logon to access user accounts. It is highly recommended that you reset your password after performing a recovery.

Displaying encryption status

Users can display encryption status from HP ProtectTools Security Manager.

NOTE: Administrators can change Drive Encryption status by using HP ProtectTools Administrative Console.

1.Launch HP ProtectTools User Console. For more information, see Opening Security Manager on page 23.

2.Under My Data, click Drive Encryption.

In a software or hardware encryption scenario, the drive encryption status is displayed as one of the following:

Enabled

Disabled

In a software encryption scenario, the drive encryption status is displayed as one of the following for each hard drive or hard drive partition:

Not encrypted

Encrypted

Encrypting

Decrypting

In a hardware encryption scenario, the drive encryption status is displayed as one of the following

Not encrypted

Encrypted

If the hard drive is in the process of being encrypted or decrypted, a progress bar displays the percentage completed and the time remaining to complete the encryption or decryption.

Displaying encryption status 45