Password changes using keyboard layout that is also supported

If the password is initially set with one keyboard layout, such as U.S. English (409), and then the user changes the password using a different keyboard layout that is also supported, such as Latin American (080A), the password change will work in HP Drive Encryption, but it will fail in the BIOS if the user uses characters that exist in the latter but not in the former (for example, ē).

NOTE: Administrators can resolve this problem by using the HP ProtectTools Manage Users feature to remove the user from HP ProtectTools, selecting the desired keyboard layout in the operating system, and then running the Security Manager Setup Wizard again for the same user. The BIOS stores the desired keyboard layout, and passwords that can be typed with this keyboard layout will be properly set in the BIOS.

Another potential issue is the use of different keyboard layouts that can all produce the same characters. For example, both the U.S. International keyboard layout (20409) and the Latin American keyboard layout (080A) can produce the character é, although different keystroke sequences might be required. If a password is initially set with the Latin American keyboard layout, then the Latin American keyboard layout is set in the BIOS, even if the password is subsequently changed using the U.S. International keyboard layout.

Special key handling

Chinese, Slovakian, Canadian French and Czech

When a user selects one of the preceding keyboard layouts and then enters a password (for example, abcdef), the same password must be entered while pressing the shift key for lower case and the shift key and caps lock key for upper case in BIOS Preboot Security and HP Drive Encryption. Numeric passwords must be entered using the numeric keypad.

Korean

When a user selects a supported Korean keyboard layout and then enters a password, the same password must be entered while pressing the right alt key for lower case and the right alt key and caps lock key for upper case in BIOS Preboot Security and HP Drive Encryption.

Unsupported characters are listed in the following table:

Language

Windows

BIOS

Drive Encryption

 

 

 

 

Arabic

The لإ ,لآ, and لا keys

The لإ ,لآ, and لا keys

The لإ ,لآ, and لا keys

 

generate two characters.

generate one character.

generate one character.

Canadian French

ç, è, à, and é with caps lock

 

are Ç, È, À, and É in

 

Windows.

ç, è, à, and é with caps lock are ç, è, à, and é in the BIOS Preboot Security.

ç, è, à, and é with caps lock are ç, è, à, and é in HP Drive Encryption.

58 Chapter 9 Localized password exceptions

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HP 610 G1 manual Special key handling, Bios

610 G1 specifications

The HP ProBook 610 G1 is a robust, enterprise-grade laptop designed primarily for business professionals who demand reliability and performance in their everyday computing tasks. Introduced as part of HP’s ProBook series, the 610 G1 balances usability, durability, and security features, making it suitable for mobile workforces and corporate environments.

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Security is a top priority in business environments, and the HP ProBook 610 G1 does not fall short. It includes features such as a fingerprint reader for biometric authentication, TPM (Trusted Platform Module) for secure storage of encryption keys, and HP’s Sure Start technology, which protects the BIOS from attacks and ensures system integrity.

In summary, the HP ProBook 610 G1 is a well-rounded laptop that combines performance, durability, and security features tailored for the business professional. With its solid build, powerful processing options, and robust connectivity, it provides a reliable solution for productivity-driven users. Whether in the office or on the go, the ProBook 610 G1 stands out as a capable workhorse in the competitive business laptop market.