Contents

1

Scanner overview

 

 

Scanner hardware .....................................................................................................................

3

 

Scanner front panel buttons ................................................................................................

3

 

Scanner lamp setting ...........................................................................................................

4

 

Scanner software .......................................................................................................................

5

 

HP Smart Document Scan Software ...................................................................................

5

 

HP Scanner Tools Utility ......................................................................................................

6

2

Use the scanner

 

 

Load originals ............................................................................................................................

7

 

Document loading tips .........................................................................................................

7

 

Load documents ..................................................................................................................

9

 

Load cards into the document feeder ................................................................................

11

 

Scan and copy .........................................................................................................................

11

 

Tips on scanning and copying ...........................................................................................

11

 

Scan from the scanner buttons ..........................................................................................

12

 

Scan from HP Smart Document Scan Software ................................................................

12

 

Scan from ISIS- or TWAIN-compliant scanning software ..................................................

12

3

Useful scanner features

 

 

Work with scan profiles ............................................................................................................

14

 

View profiles ......................................................................................................................

14

 

Create HP Smart Document Scan Software profiles .........................................................

14

 

Create scan profiles that use third-party scanning software ..............................................

15

 

Import and export HP Smart Document Scan Profiles ......................................................

15

 

Scan extra long documents .....................................................................................................

15

 

Reduce file size with hardware compression ..........................................................................

16

 

Filter out color from a document (color dropout) .....................................................................

17

 

Hardware Misfeed (Multipick) Detection ..................................................................................

17

4

Care and maintenance

 

 

HP Scanner Tools Utility Maintenance tab ..............................................................................

19

 

Order maintenance and scanning supplies .............................................................................

19

 

Clean the scanner glass ..........................................................................................................

19

 

Clean the paper path ...............................................................................................................

20

 

Clean the rollers ......................................................................................................................

21

 

Replace the rollers ...................................................................................................................

24

5

Troubleshooting

 

 

Scanner error codes ................................................................................................................

26

 

Basic troubleshooting tips ........................................................................................................

27

 

Scanner installation troubleshooting ........................................................................................

28

 

Check the cables ...............................................................................................................

28

 

Uninstall and then reinstall the HP Scanjet utilities ...........................................................

28

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