HP 7000 Sheet-feed Index, 6 Product accessibility and support

Scanner initialization or hardware problems ............................................................................	29
Check the USB connection ................................................................................................	29
Check that the scanner has power ....................................................................................	29
Reset the scanner .............................................................................................................	30
Scanner has stopped working correctly .............................................................................	30
Scanner operation problems ...................................................................................................	31
Scanner will not turn on .....................................................................................................	31
Scanner lamp stays on ......................................................................................................	31
Scanner does not scan right away ....................................................................................	32
Scanner scans only one side of a two-sided page ............................................................	32
Scanned pages are missing at the scan destination .........................................................	32
Scanned image is fuzzy .....................................................................................................	32
Scanned pages are out of order at the scan destination ...................................................	33
Optimize scanning and task speeds ..................................................................................	33
The scan is completely black or completely white .............................................................	33
Scanned images are not straight .......................................................................................	34
Vertical white stripes appear on the printed page .............................................................	34
Scan files are too large ......................................................................................................	34
Scanner buttons are not working correctly ..............................................................................	34
Scanner paper path problems .................................................................................................	35
Paper jamming, skewing, misfeeds, or multiple-page feeds .............................................	35
Scanning fragile originals ..................................................................................................	36
Paper does not feed from the scanner ..............................................................................	36
Originals are curling up in the scanner output tray. ...........................................................	36
The bottom of the scanned image is cut off .......................................................................	37
The scanned images have streaks or scratches ...............................................................	37
An item loaded in the scanner jams repeatedly .................................................................	37
Clear jams from the scanner paper path ...........................................................................	38
Contact HP Support .................................................................................................................	39
6 Product accessibility and support
LCD Reader .............................................................................................................................	40
Control of the scanner buttons ................................................................................................	40
Getting assistance ...................................................................................................................	41
Index..............................................................................................................................................	42