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HP Deskjet 720c What If, Handy Hints, Troubleshooting

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Troubleshooting

If a problem occurs during printing, you’ll see a message on your screen telling you what’s wrong and how to ﬁx it.

If you don’t get a message but you notice that something is wrong or you don’t like how the printout looks, click the Troubleshooting tab in the HP Toolbox and follow the instructions on the screen. (See page 11 to ﬁnd out how to get to the HP Toolbox.)

Click the

Troubleshooting tab.

What If

YOU AREN’T

SEEING ANY

MESSAGES

If you seem to be having a problem but you aren’t seeing any messages on your screen, it might be because you don’t have two-way communications (see page 44 for more information).

Handy Hints

HP ON THE WORLD WIDE WEB

You can get the latest product information, troubleshoot prob- lems, and download updated printer software from HP’s World Wide Web site at URL http://www.hp.com

or http://www.hp.com/go/ peripherals

Contents

Page Page Acknowledgments Notice Printing History Table of Contents CHAPTER INDEX Printing Basics What to Consider HOW TO PUT PAPER IN THE PRINTER Let’s walk through the process step by step: Page 2HOW TO PRINT Handy Hints DOS While You’re Printing Troubleshooting TELL THE PRINTER WHAT YOU WANT HP Print Settings Box HP Toolbox SEE THE RESULTS THE HP PRINT SETTINGS BOX: HOW TO FIND IT YOU’RE THERE THE HP PRINT SETTINGS BOX: WHAT IT CAN DO FOR YOU THE HP TOOLBOX: HOW TO FIND IT Windows 95 and Windows NT Windows THE HP TOOLBOX: WHAT IT CAN DO FOR YOU 2 Beyond the Basics HOW TO PRINT ON DIFFERENT 3PAPER SIZES Width: Length: Then follow these steps: Page 12 HOW TO PRINT ON BOTH SIDES OF THE PAPER Page HOW TO FLIP A DOCUMENT Turning Off Color Adjusting the Color ABOUT PICTURES Page Choosing Fonts Using Fonts Buying Fonts 3 What You Can Print 4 Getting Help When Things Go Wrong Page No page came out of the printer A blank page came out of the printer The text or graphics are in the wrong place The print quality is poor Something on the page is wrong or missing You’re having trouble printing a banner PRINTER COMMUNICATIONS BUTTONS AND LIGHTS Troubleshooting Using the Toolbox Electronic Support Information Printer Software Calling HP Customer Support How to Print a Single Envelope How to Print a Stack of Envelopes Small Envelopes LABELS Page TRANSPARENCIES Page PHOTOGRAPHS CARDS Page BANNERS Page Page IRON-ON TRANSFERS Here’s how you do it 5 More About Your Printer MINIMUM PRINTING MARGINS CARTRIDGES AND INK Poor Print Quality Potential Damage Caution SPECIFICATIONS Print Technology Black Print Speed✼ Color Print Speed (mixed text and graphics)✼ Color Print Speed (full page color)✼ DOS ADDITIONAL SYMBOL SETS AND FONTS Installing a special symbol set or font on your computer C:\>A:\PCLSETUP Available symbol sets and fonts Hebrew ORDERING SUPPLIES AND ACCESSORIES ORDERING INFORMATION Elsewhere in the world REGULATORY NOTICES FCC Statement (USA) LED Indicator Statement Power Adapter Statement LIMITED WARRANTY STATEMENT Duration of Limited HP Product Warranty Declaration of Conformity Index Symbols Page Page Page Protecting the Environment Reduction and Elimination Recycling Energy Consumption to banners, and much more…