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FREE SUPPORT FOR NINETY DAYS
Within 90 days from the time of your pur- chase, telephone support is provided to you free of charge. Before placing a call for help, please make sure that:
•you have checked your user’s manual and online trouble- shooting for installa- tion troubleshooting tips
•you are seated in front of your computer, with your printer nearby
•you have the follow- ing information available:
❚your printer’s serial number (the label is on the back of the printer)
❚your printer’s model number (the label is on the front of the printer)
❚the model of the computer
❚the version of the printer driver and software applica- tion (if applicable)
A NOTE ABOUT
LETTERS
If you need technical help from a technical support person, we recommend that you call us, while you’re in front of your computer and printer, rather than writing a letter to us. That way we can help you with your questions immediately!
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Calling HP Customer Support
To speak with someone for online technical assistance, call one of the following numbers. This service is free during the warranty period of your printer. However, you will be charged for the call.
■ Argentina | |
■ Austria | 06.60.63.86 |
■ Australia | (03) 92728000 |
■ Belgium (Dutch) | 02.626.88.06 |
■ Belgium (French) | 02.626.88.07 |
■ Brazil | 55 11 |
■ Canada (English) | (208) |
■ Canada (French) | (905) |
■ Denmark | 39.29.40.99 |
■ Finland | 02.03.47.288 |
■ France | 01.43.62.34.34 |
■ Germany | 0180.52.58.143 |
■ Hong Kong | |
■ Italy | 02.2.641.0350 |
■ Ireland | 01.662.55.25 |
■ Malaysia | |
■ Mexico D.F. | 326 46 00 |
■ Mexico, Guadalajara | 669 95 00 |
■ Mexico, Monterey | 378 42 40 |
■ Netherlands | 020.606.87.51 |
■ New Zealand | (09) |
■ Norway | 22.11.62.99 |
■ Portugal | 01.44.17.199 |
■ Singapore | 2725300 |
■ Spain | 90.23.21.123 |
■ Sweden | 08.61.92.170 |
■ Switzerland | 084.880.11.11 |
■ Thailand | |
■ United Kingdom | 0171.512.52.02 |
■ English | +44.171.512.52.02 |
■ U. S. | (208) |
■ Venezuela | 58 2 239 5664 |
After the Warranty
You can still get help from HP, for a fee. Prices are subject to change without notice. (Online help is still available for free!)
■For quick questions in the United States only, call (900)
■For calls from Canada, or for calls in the U.S. that you anticipate might be longer than ten minutes in length, call (800)
■If during your phone call, it is determined that your printer requires repair, and you are within your printer’s hardware warranty period, your phone charges will be reversed.