FREE SUPPORT FOR NINETY DAYS

Within 90 days from the time of your pur- chase, telephone support is provided to you free of charge. Before placing a call for help, please make sure that:

you have checked your user’s manual and online trouble- shooting for installa- tion troubleshooting tips

you are seated in front of your computer, with your printer nearby

you have the follow- ing information available:

your printer’s serial number (the label is on the back of the printer)

your printer’s model number (the label is on the front of the printer)

the model of the computer

the version of the printer driver and software applica- tion (if applicable)

A NOTE ABOUT

LETTERS

If you need technical help from a technical support person, we recommend that you call us, while you’re in front of your computer and printer, rather than writing a letter to us. That way we can help you with your questions immediately!

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Calling HP Customer Support

To speak with someone for online technical assistance, call one of the following numbers. This service is free during the warranty period of your printer. However, you will be charged for the call.

Argentina

541781-4061/69

Austria

06.60.63.86

Australia

(03) 92728000

Belgium (Dutch)

02.626.88.06

Belgium (French)

02.626.88.07

Brazil

55 11 709-1444

Canada (English)

(208) 344-4131

Canada (French)

(905) 206-4383

Denmark

39.29.40.99

Finland

02.03.47.288

France

01.43.62.34.34

Germany

0180.52.58.143

Hong Kong

2800-7729

Italy

02.2.641.0350

Ireland

01.662.55.25

Malaysia

03-2952566

Mexico D.F.

326 46 00

Mexico, Guadalajara

669 95 00

Mexico, Monterey

378 42 40

Netherlands

020.606.87.51

New Zealand

(09) 356-6640

Norway

22.11.62.99

Portugal

01.44.17.199

Singapore

2725300

Spain

90.23.21.123

Sweden

08.61.92.170

Switzerland

084.880.11.11

Thailand

02-6614011

United Kingdom

0171.512.52.02

English (Non-UK)

+44.171.512.52.02

U. S.

(208) 344-4131

Venezuela

58 2 239 5664

After the Warranty

You can still get help from HP, for a fee. Prices are subject to change without notice. (Online help is still available for free!)

For quick questions in the United States only, call (900) 555-1500. The charges are $2.50 per minute and begin when you connect with a support technician.

For calls from Canada, or for calls in the U.S. that you anticipate might be longer than ten minutes in length, call (800) 999-1148. The fee is US$25 per call, charged to your Visa or MasterCard.

If during your phone call, it is determined that your printer requires repair, and you are within your printer’s hardware warranty period, your phone charges will be reversed.