Getting Help When Things Go Wrong | HP 720c manual

C H A P T E R

4 Getting Help

When Things

Go Wrong

If the print cartridge light continues to blink after you install new cartridges, check the part numbers on the cartridges.

Black: 51645A

Color: C1823A

hen problems occur, the quickest way Wto ﬁnd a solution is to use the online troubleshooting feature. With a few clicks of the mouse button, you’ll ﬁnd your speciﬁc problem and details on how to ﬁx it.

CLICK YOUR WAY TO A SOLUTION

1 Double-click the Toolbox

shortcut (or icon) on your desktop ﬁrst. (See page 11 if you can’t ﬁnd the HP Toolbox.)

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HP 720c manual Getting Help When Things Go Wrong, Click Your WAY to a Solution

Contents

HP DeskJet 720C Series Printer User’s Guide HP DeskJet 720C Series Printer User’s Guide Printing History Table of Contents Printing Basics HOW to Choose Paper What to Consider HOW to PUT Paper in the Printer Let’s walk through the process step by step Drawer HOW to Print Click OK in the HP print settings box to save your settings While You’re Printing What If Troubleshooting HP Print Settings Box Printer SoftwareHP Toolbox YOU’RE There Save time and color ink Select the appropriate settingsShow your ﬁnished work at its best Save time Ink Windows 95 and Windows NT Windows Printer Services How Do I? Beyond Basics HOW to Print on Different Paper SizesThen follow these steps Change Shape HOW to Print on Both Sides of the Paper Change the Two-Sided Printing option back to None HOW to Flip a Document About Color Turning Off Color Adjusting the Color About Pictures Pictures Take Longer than YOU Expect to Print About Text Choosing Fonts Using Fonts Buying Fonts What You Can Print Getting Help When Things Go Wrong Click Your WAY to a SolutionPage Blank page came out of the printer What IF?No page came out of the printer Text or graphics are in the wrong place Print quality is poor Something on the page is wrong or missingYou’re having trouble printing a banner Printer Communications Buttons and Lights Electronic Support Information Troubleshooting Using the ToolboxCustomer Support Printer Software After the Warranty Calling HP Customer Support How to Print a Single Envelope EnvelopesYour printer provides two methods for printing envelopes How to Print a Stack of Envelopes Flap side up and the ﬂap to the left Small Envelopes Labels Label side down Transparencies Adhesive strip forward, tape side up Rough side down Photographs Cards If YOU Want Your Cards to Print Sideways Banners Printer might be picking up more than one sheet of paper at Resume button IRON-ON Transfers Here’s how you do it Minimum System Requirements System RequirementsWord about Windows NT Recommended System Requirements Poor Print Quality Minimum Printing MarginsCartridges and INK Potential Damage Specifications Software Compatibility Printing from DOS To print from DOS Additional Symbol Sets and Fonts Ordering Supplies and Accessories Parts HP Reorder Supplies/Accessories Number Elsewhere in the world Ordering Information Regulatory Notices FCC Statement USA Extent of Limited Warranty Limited Warranty StatementHP Product Warranty Limitations of Warranty Declaration of Conformity Index See also print settings Settings Settings, print See print settings Recycling Protecting the EnvironmentReduction and Elimination Energy Consumption Get more from your printer