getting help

help and support center

Information about your PC is in the onscreen Help and Support Center (select models only). Here you can find links to driver updates, access to technical support options, and information about commonly asked questions.

To open the Help and Support Center:

1Press the Help button (select models only) on your keyboard. Or

Click Start on the taskbar and choose Help and Support.

2Choose Compaq Presario PC Help.

instant support

When you need assistance to solve a PC-related problem, use Instant Support (select models only). With Instant Support you can run tests or submit a problem for help over the Internet. When you submit a problem, you communicate over the Internet with a Support analyst who works with you on solving the problem.

To start Instant Support:

1Click Start on the taskbar.

2Click Help and Support.3Click Instant Support.4Click Request Help.

5Follow the onscreen instructions to run a test or submit a problem. (Your PC must be connected to the Internet to submit a problem.)

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