For the specific PC problem, try the method listed as #1, then #2, and then #3.

 

 

 

System

System

 

 

 

Recovery

Recovery

 

Microsoft

Application

from the

from the

 

System

Recovery

hard disk

recovery

Problem/Status

Restore

program

partition

CDs/DVDs

 

 

 

 

 

You installed a new

 

 

 

 

application or

1

 

 

 

device driver.

 

 

 

 

An application

1

2

3

 

does not work.

 

 

 

 

 

 

 

 

 

 

A device driver

 

1

2

 

does not work.

 

 

 

 

 

 

 

 

 

 

 

PC stops

 

 

 

 

responding or does

1

 

2

3

not work.

 

 

 

 

 

 

 

 

 

You replaced the

 

 

 

 

hard disk drive or

 

 

 

1

removed the

 

 

 

 

 

 

 

partition.

 

 

 

 

 

 

 

 

 

using application recovery and system recovery 83