diskette (floppy) drive (select models only) (continued)
| Symptom | Problem | Solution |
|
|
|
|
| Diskette drive activity light | Diskette is improperly | Remove the diskette, and reinsert it: Insert the diskette with |
| stays on. | inserted. | the round metal disk |
|
|
| pointing into the drive, and then push the diskette in until it |
|
|
| stops. |
|
| Diskette drive is damaged. | Press the Help ? button on the keyboard to open the Help & |
|
|
| Support Center, or refer to the Warranty & Support Guide |
|
|
| to contact Support for replacement details. |
| Diskette drive cannot save | Diskette is full or the file is | Use another diskette or compress the file to reduce its size. |
| (write) information to the | too big. |
|
| diskette. |
|
|
| Diskette is | Slide the | |
|
| ||
|
|
| diskette. |
|
|
|
|
|
| File Save command was not | When saving information to the diskette drive, verify that |
|
| properly executed. | you are using the correct drive letter. |
|
| Diskette is damaged. | Replace the diskette. |
|
|
|
|
|
| Diskette is not formatted. | To format the diskette: |
|
|
| 1 Click Start, and then click My Computer. |
|
|
| 2 |
|
|
| 3 Select Format. |
|
|
| 4 Select the desired options, and click Start to begin |
|
|
| formatting the diskette. |
|
|
|
|
NOTE: If you encounter display (monitor) problems, refer to the documentation that came with your monitor and to the common causes and solutions listed in this table.
display (monitor)
Symptom | Problem | Solution |
|
|
|
Screen is blank, and monitor | Monitor power cable is not | Reconnect the power plug on the back of the monitor and |
power light is not lit. | connected to the monitor or | on the wall outlet. |
| to the wall outlet. |
|
| Monitor is off (not | Press the On button on the front of the monitor. |
| turned on). |
|
Screen is blank. | Screen saver is enabled. | Press any key or move the mouse to make the screen |
|
| display visible again. |
| PC is in standby mode. | Press the Standby button (select models only) or press the |
|
| Esc key on the keyboard to resume from standby mode. |
| PC is in hibernation mode or | Press the On button to turn on the PC. |
| is off. |
|
| Monitor connector cable is | Inspect the monitor video connector for bent pins. If no pins |
| not properly connected to | are bent, reconnect the monitor connector cable on the |
| the back of the PC. | back of the PC. |
Images on the screen are | The screen resolution setting | Adjust the monitor resolution setting in Windows. See |
too large or too small, or the | may not be set to your liking | “adjusting the monitor” on page 30 for instructions. See |
images are fuzzy. | or may not be the best for | your monitor documentation for the best resolution for your |
| your monitor. | monitor. |
74 user’s guide