APPENDIX E - Troubleshooting
Diagnosing an Error Situation (cont.)
When calling for support, please have the printer test pages at hand (Configuration Page, Menu Map and Event Log Page as per APPENDIX F).
Pos LED | Printer Display | TF Beeping Description | Action / Remarks |
6 | ON | 13.11.2x JAM IN | Beep Type 2 TowerFeed Motor blocked |
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| INPUT ACCESSORY | (x = TF tray which fed the |
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| last sheet) |
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Open TF Tray(s). Remove all sheets from the TF paper path. Close TF Tray(s).
In case the error stays, call Service.
7 | ON | 13.11.3x JAM IN | Beep Type 3 | Paper jam in TowerFeed | Clear paper jam in TF. Close TF Tray(s). | |
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| INPUT ACCESSORY |
| (x = TF tray which fed the |
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| last sheet) |
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8 | ON |
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| Beep Type 4 | TowerFeed tray opened | Remove paper from the TF paper path. Close TF |
| 13.11.4x JAM IN | |||||
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| INPUT ACCESSORY |
| during feeding cycle | Tray(s). |
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last sheet)
For TF Beeping Sequences (TF Beep Types) see below.
For other error messages on the printer panel display please refer to your printer manual.
TowerFeed Beep Types
Type 0 (1x short)
Type 1
(short – short)
Type 2 (short – long)
Type 3 (long – long)
Type 4 (6x short)
TowerFeed Reset Beep (e.g. after Power ON)
Paper in TowerFeed paper path after a printer Reset, or
TowerFeed Motor blocked
Paper Jam in TowerFeed
Opening a TowerFeed tray during a feed cycle
IU 675 / 0150 | 22 | TowerFeedTM for the HP LaserJet 9000 |
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