APPENDIX E - Troubleshooting

Diagnosing an Error Situation (cont.)

When calling for support, please have the printer test pages at hand (Configuration Page, Menu Map and Event Log Page as per APPENDIX F).

Pos LED

Printer Display

TF Beeping Description

Action / Remarks

6

ON

13.11.2x JAM IN

Beep Type 2 TowerFeed Motor blocked

 

 

INPUT ACCESSORY

(x = TF tray which fed the

 

 

 

last sheet)

 

 

 

Open TF Tray(s). Remove all sheets from the TF paper path. Close TF Tray(s).

In case the error stays, call Service.

7

ON

13.11.3x JAM IN

Beep Type 3

Paper jam in TowerFeed

Clear paper jam in TF. Close TF Tray(s).

 

 

 

INPUT ACCESSORY

 

(x = TF tray which fed the

 

 

 

 

 

 

last sheet)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

8

ON

 

 

Beep Type 4

TowerFeed tray opened

Remove paper from the TF paper path. Close TF

 

13.11.4x JAM IN

 

 

 

INPUT ACCESSORY

 

during feeding cycle

Tray(s).

 

 

 

 

 

(x = TF tray which fed the

 

 

 

 

 

 

 

last sheet)

For TF Beeping Sequences (TF Beep Types) see below.

For other error messages on the printer panel display please refer to your printer manual.

TowerFeed Beep Types

Type 0

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

TowerFeed Reset Beep (e.g. after Power ON)

 

 

(1x short)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Type 1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Paper in TowerFeed paper path after a printer Reset,

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(short – short)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

or paper-out in TowerFeed tray

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Type 2

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

TowerFeed Motor blocked

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(short – long)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Type 3

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Paper Jam in TowerFeed

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(long – long)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Type 4

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Opening a TowerFeed tray during a feed cycle

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(6x short)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

IU 675 / 0150

22

TowerFeedTM for the HP LaserJet 9000