∙Check that you’re using a proper cable or cable adapter.

If an infrared printer doesn’t print

∙If you’re printing to an infrared printer, make sure its port is set to LPT3 (not LPT1). Check the printer’s settings. You can also try using COM4 instead.

∙Start Infrared Monitor before you print.

∙In Windows Help, use the Print Troubleshooter.

∙For infrared printing from an MS-DOS program, run the program in an MS-DOS window instead of in MS-DOS mode.

∙Make sure the infrared light path is not blocked.

∙Make sure Windows is running—infrared printing is supported only while Windows is running.

∙Make sure the infrared printer is IrDA compatible.

∙Make sure you have not disabled IrDA support on your OmniBook.

∙If you have a PC card that uses interrupt 3, try removing it before printing.

If a printer stops when you turn off the OmniBook

∙If the ac adapter is connected, don’t turn off the OmniBook until the job is finished printing. When you turn off the OmniBook while the ac adapter is connected, it sends a reset signal to the printer. (If you’re not using the ac adapter, no reset signal is sent.)

If the left edge of printed output is missing

∙If the printer you’re using is a 600-dpi (dots per inch) printer, try selecting a compatible printer driver for a 300-dpi printer. For example, for a 600-dpi HP LaserJet printer, try using the HP LaserJet IIIsi driver (300-dpi). Certain applications may not work properly with 600-dpi printers.

Memory Problems

If a message says you’re out of memory

To find out how much memory is in your OmniBook, run the System Configuration Utility.

∙In Windows Help, use the memory troubleshooter.

∙If you’re having memory problems running MS-DOS programs, in Windows Help use the MS-DOS troubleshooter.

Pointing Device and Mouse Problems

If the pointer is difficult to control

∙Adjust the pointer settings using the Mouse icon in Control Panel.

If the pointing device doesn’t work

∙Make sure you don’t have an external mouse connected to the OmniBook.

59

Page 59
Image 59
HP Book manual Memory Problems, Pointing Device and Mouse Problems