Introduction

This document provides reference information for the HP OmniBook 2000, 5500, and 5700. It is intended to be used by HP-qualified service personnel to help with the installation, servicing, and repair of these HP OmniBook PCs.

It is a self-paced guide designed to train you to install, configure, and repair the OmniBook Notebook PC. You can follow it without having any equipment available.

The following table lists additional sources where supplementary information can be obtained.

Table 1 - Additional Resources
ResourceNumber/AddressComments

HP External Web

http://www.hp.com/go/omniboo

No usage restriction

 

k

(http://www2.hp.com/go/omniboo

 

 

k provides a European mirror)

HP-MCD Internal Web

http://webmcd.cv.hp.com

Restricted to HP intranet access

 

 

only

America Online

Keyword: HP

Call (800) 827-6364 for

 

 

membership within the US

CompuServe1

GO HP

Call (800) 524-3388 for

 

 

membership within the US

HP Bulletin Board Service2

(208) 344-1691 (US only)

Refer to the latest Product

 

 

Support Plan for non-US BBS

 

 

numbers

HP First (automated fax)

(800) 333-1917

US and Canada

 

(801) 344-4809

Outside US and Canada

 

(800) 544-9976

Reseller support number (enter

 

 

outlet id number)

HP Support Assist CD-

(800) 457-1762

US and Canada

ROM

 

 

 

(801) 431-1587

Outside US and Canada

HP MCD Service Engineer

svc-eng_mcd@om.cv.hp.com

Email address for service related

 

 

questions and issues

1Baud rates = 300-28.8; Parity = E; Data bits = 7; Stop bits = 1

2Baud rates = 300-28.8; Parity = N, Data bits = 8; Stop bits = 1

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