Troubleshooting and Removal/Replacement Procedures

8.Recheck the device list (see ªRechecking the Address Settingsº below).

Rechecking the Address Settings

Check the address settings again to see if the drive is now listed (see ªChecking the Address Settings for Single-Ended Drives,º earlier in this chapter).

If the DDS-3 drive and all other SCSI-2 devices available to you before you installed the DDS-3 drive are now listed, run the system verification test for your software version, as explained in the next sections.

If the DDS-3 drive is still not listed, or one of the SCSI-2 devices available to you before you installed the DDS-3 drive is still not listed, contact your service representative.

Verifying the System Operation Using the Support Tools Manager

HP-UX uses a diagnostics product called the Support Tools Manager that allows system operation verification.

You can access the Support Tools Manager in a terminal window. If you are using HP VUE as your interface, you can also access the Support Tools Manager through the sys_admin directory.

Three interfaces are available with the Support Tools Manager: a command line interface (accessed through the cstm command), a menu-driven interface (accessed through the mstm command), and the graphical user interface (accessed through the xstm command).

For more information on these user interfaces, see the online man pages by entering the following at a command line prompt:

man cstm RETURN

man mstm RETURN

man xstm RETURN

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