Left cover

334

Pickup unit (middle cassette)

335

Pickup unit (lower cassette)

336

Pickup unit (upper cassette)

336

Input tray is not attached

336

Input tray is attached

337

Auto-close unit

339

Pickup motor

339

Paper-feeder driver PCA

339

7 Solve problems

 

Troubleshooting process

342

Determine the problem source

342

Pre-troubleshooting checklist

342

Troubleshooting checklist

343

Troubleshooting flowchart

344

Power subsystem

345

Power-on checks

345

Power-on troubleshooting overview

345

Tools for troubleshooting

347

Internal print-quality test pages

347

Diagnostics page

347

Configuration pages

348

Configuration page

348

HP embedded Jetdirect page

350

Embedded protocol page

351

Finding important information on the configuration pages

352

Solve performance problems

353

Solve connectivity problems

354

Solve direct-connect problems

354

Solve network connectivity problems

354

Solve network printing problems

354

Verify communication over the network

355

Control-panel message types

356

Control-panel messages

357

Event log messages

422

Print an event log

422

Show an event log

422

Sample event log

423

Clear the event log

423

Event log message

424

Paper-handling problems

428

Jams

428

ENWW

xi

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Image 13
HP CP6015de manual Solve problems