HP CQ32 manual Labels

Labels

The labels affixed to the computer provide information needed when troubleshooting system problems or traveling internationally with the computer.

●Service tag—Provides important information including:

The service tag label is affixed inside the battery bay. When contacting technical support, have this information available.

Item	Component	Description
(1)	Product name	This is the product name affixed to the front of the computer.
(2)	Serial number	This is an alphanumeric identifier that is unique to each
		product.
(3)	Product number	This is an alphanumeric identifier that provides specific
		information about the hardware components. The product
		number helps a service technician to determine what
		components and parts are needed.
(4)	Warranty period	The duration (in years) of the warranty period for this
		computer.
(5)	Model description (select models only)	This is an alphanumeric identifier that you use to locate
		documents, drivers, and support for your computer.

●Microsoft Certificate of Authenticity—Contains the Windows Product Key. You might need the Product Key to update or troubleshoot the operating system. This certificate is affixed to the bottom of the computer.

●Regulatory label—Provides regulatory information about the computer. The regulatory label is affixed inside the battery bay.

●Wireless certification label(s) (select models only)—Provides information about optional wireless devices and the approval markings of some of the countries or regions where the devices have been approved for use. An optional device might be a wireless local area network (WLAN) device or an optional Bluetooth device. If the computer model includes one or more wireless devices, one or more certification labels are included with the computer. You might need this information when traveling internationally. Wireless certification labels are affixed inside the battery bay.

14 Chapter 1 Features