Computer does not detect the optical drive | HP CQ32 manual

The computer does not detect the optical drive

If Windows does not detect an installed device, the device driver software may be missing or corrupted. If you suspect that the optical drive is not being detected, verify that the optical drive is listed in the Device Manager utility.

1.Remove any discs from the optical drive.

2.Click Start > Control Panel > System and Security. Then in the System area, click Device Manager.

3.In the Device Manager window, click the arrow next to DVD/CD-ROM drives to expand the list to show all of the installed drives.

4.Right-click the optical device listing to perform the following tasks:

●Update driver software

●Disable

●Uninstall

●Scan for hardware changes. Windows scans your system for installed hardware and installs any required drivers.

●Click Properties to see if the device is working properly:

◦The Properties window provides details about the device to help you troubleshoot issues.

◦Click the Driver tab to update, disable, or uninstall drivers for this device.

Troubleshooting 55

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HP CQ32 manual Computer does not detect the optical drive

Contents

Compaq Presario Notebook PC Product notice Safety warning notice Iv Safety warning notice Table of contents Pointing devices and keyboard Power management Drives 101 111 Identifying hardware Features TouchPad ComponentsTop components Lights Button and speakers Fn key Keys Display Front component Right-side components Left-side components Rear component Bottom components Wireless antennas Additional hardware components Labels Networking Using wireless devices Using the wireless action key Identifying wireless and network status iconsUsing the wireless controls Using operating system controls Using HP Wireless Assistant Setting up a Wlan Using a Wlan Protecting your Wlan Use a wireless transmitter with built-in security Roaming to another network Connecting to a Wlan Bluetooth and Internet Connection Sharing ICS Using Bluetooth wireless devices select models only Cannot connect to a Wlan Troubleshooting wireless connection problems Current network security codes are unavailable Cannot connect to a preferred wireless networkNetwork icon is not displayed Wlan connection is very weak Cannot connect to the wireless router Connecting to a local area network Setting pointing device preferences Using pointing devicesUsing the TouchPad Pointing devices and keyboard Selecting Scrolling Using TouchPad gestures Rotating Connecting an external mouse Using the action keys Using the keyboard Icon Function Hotkey Description Using the hotkeysPage Cleaning the TouchPad and keyboard Multimedia Multimedia features Environmental Notices Identifying your multimedia components Adjusting the volume Using the media activity action keys Using other preinstalled multimedia software Using CyberLink PowerDVD softwareInstalling multimedia software from a disc Multimedia software Checking your audio functions Connecting external audio devicesAudio Video Connecting an external monitor or projector Connecting an Hdmi device select models only Configuring audio for Hdmi select models only Optical drive Identifying the installed optical drive DVD±RW/R Using optical discs CD-R discs Selecting the right discCD-RW discs DVD±R discs Blu-ray Disc Playing a CD, DVD, or BDLightScribe DVD+R discs Page Changing DVD region settings Configuring AutoPlay Copying a CD or DVD Observing the copyright warning Creating burning a CD or DVD Removing an optical disc CD, DVD, or BD Webcam tips Webcam select models only Adjusting webcam properties Troubleshooting Computer does not detect the optical drive Disc does not play automatically Disc does not play Movie is not visible on an external display Movie stops, skips, or plays erratically Remove any discs from the optical drive Obtaining the latest Windows device drivers Obtaining the latest HP device drivers Setting power options Power managementUsing power-saving states Initiating and exiting Sleep Initiating and exiting Hibernation Using the battery meterUsing power plans Customizing power plans Viewing the current power planSelecting a different power plan Connecting the AC adapter Using external AC power Testing an AC adapter Using battery power Finding battery information in Help and Support Displaying the remaining battery chargeUsing Battery Check Inserting or removing the battery Charging a battery Identifying low battery levels Maximizing battery discharge timeManaging low battery levels Fully charge the battery Calibrating a batteryResolving a low battery level Discharge the battery Disable Hibernation and Sleep Storing a battery Conserving battery powerFully recharge the battery Reenable Hibernation and Sleep Shutting down the computer Disposing of a used batteryReplacing the battery Page Handling drives Identifying installed drivesDrives Using external drives Page Improving hard drive performance Using Disk DefragmenterUsing Disk Cleanup Replacing the hard drive Page Page Page External devices and external media cards Using a USB deviceConnecting a USB device Removing a USB device Inserting a digital card Using Digital Media Slot cards Removing a digital card Memory modules Page Page Page Protecting the computer Using passwordsSecurity Setting passwords in Setup Utility Setting passwords in Windows Power-on password Administrator password Managing a power-on password Using antivirus software Using firewall software Installing critical updates Starting Setup Utility Setup Utility Bios Navigating and selecting in Setup Utility Using Setup UtilityChanging the language of Setup Utility Displaying system information Restoring default settings in Setup Utility Exiting Setup Utility Setup Utility menusMain menu Security menu Diagnostics menu System Configuration menu Software updates Determining the Bios version Updating the Bios Downloading a Bios update Updating programs and drivers Backup and recovery Creating recovery discs Backing up your information Using Windows Backup and Restore When to create restore points Using system restore pointsCreate a system restore point Restore to a previous date and time Recovering from the recovery discs Performing a recovery Index Symbols/Numerics DVD Hdmi