HP Photosmart D6100 series

7	Troubleshooting	31
	Printer hardware problems	31
	Printing problems	32
	Error messages	35
	Paper errors	36
	Ink cartridge errors	38
	Memory card or camera errors	40
	Computer and connectivity printing errors	41
8	HP Support	43
	HP Support by phone	43
	Placing a call	43
	Return to HP repair service (North America only)	44
	HP Quick Exchange Service (Japan only)	44
	Additional warranty options	44
A	Specifications	45
	System requirements	45
	Printer specifications	45
B	HP Warranty	49
Index		51

2	HP Photosmart D6100 series

Page 5

Image 5

Contents

HP Photosmart D6100 series 800-225-528 Hewlett-Packard Company notices Copyrights and trademarksTrademarks Regulatory model identification number Contents HP Photosmart D6100 series Welcome Special featuresAccessing the onscreen HP Photosmart help Back of printer Printer partsFront of printer Photo tray Main and Output trays Control panel Optional accessoriesIndicator lights HP Bluetooth wireless printer adapter bluetooth Accessory name DescriptionHP Automatic Two-sided Printing Countries/regions Accessory Chapter Load paper Get ready to printChoose the right paper Paper loading tips Load the photo tray Insert ink cartridges Purchasing replacement ink cartridges Ink cartridge Ink cartridge warranty informationInk cartridge tips Inserting or replacing the ink cartridges Chapter Computer Printing photos without aPrinting photos Print photos from a digital camera Digital camera with PictBridge technology Follow these steps Getting connected Connecting to other devices Saving photos to a computer Connecting through HP Photosmart Share Printing from a computer Using creative options in the printer softwareHP Photosmart Premier Windows HP Photosmart Essential Windows HP Photosmart Share Set print preferencesHP Photosmart Studio Mac Open the electronic help HP Real Life technologies features Access Real Life technologies features Mac users Clean and maintain the printer Care and maintenanceClean the outside of the printer Aligning the printer Manually clean the ink cartridge contacts Automatically clean the printheadClick Settings Print Settings Printer Toolbox Print a sample Print a self test report To clean the ink cartridge contacts If you are using a Windows computer Downloading the software Windows Update the softwareSelf test report Maintain the quality of photo paper Store and transport the printer and ink cartridgesStore and transport the printer Store and transport the ink cartridges To handle photo paper Chapter Printer hardware problems TroubleshootingPrinter is plugged in but will not turn on Solution On light is flashing but the printer is not printing Printed pages are dropping off of the output tray Printing problemsAll the lights are flashing on the printer Document printed at an angle or is off-center Solution Print jobs using the photo tray do not printColors are not printing satisfactorily Solution Printout is rippled or curled Photo did not print using the default print settings Blank page came out of the printer SolutionPrinter ejects the paper when preparing to print Print quality is poor Solution Plugged a camera into the printer, but nothing happens Error messagesPhotos are not printing correctly Solution Resume Ink indicator Paper errorsError message Paper Jam Comments Error message Automatic paper sensor failed Error message The printer is out of paperError message Unsupported media size Error message Incorrect Ink Cartridges Ink cartridge errorsError message Replace Cartridges Soon Error message Ink Cartridges Empty Error message Original HP Ink Depleted Error message Ink Cartridges ProblemError message Non-HP Ink Cartridges Error message The carriage is stalled Memory card or camera errorsTo clear the print head assembly Error message Ink System Failure Error message Cannot print photos Computer and connectivity printing errorsError message Camera selections Dpof file has error Error message Some camera-selected photos are not on card Chapter Placing a call HP SupportHP Support by phone Return to HP repair service North America only System requirements Specifications Category Specifications Video file formats Category Specifications Appendix a HP product Duration of limited warranty HP Warranty Appendix B Index USB

HP manual HP Photosmart D6100 series

Models: D6100

HP Photosmart D6100 series