●Scan for hardware changes. Windows scans your system for installed hardware and installs any required drivers.
●Click Properties to see if the device is working properly:
◦The Properties window provides details about the device to help you troubleshoot issues.
◦Click the Driver tab to update, disable, or uninstall drivers for this device.
Preventing playback disruptions
To reduce the possibility of playback disruption:
●Save your work and close all open programs before playing a CD, DVD, or BD.
●Do not connect or disconnect hardware while playing a disc.
Do not initiate Hibernation or Sleep while playing a disc. Otherwise, you may see a warning message asking if you want to continue. If this message is displayed, click No. After you click No, the computer may behave in either of the following ways:
●Playback may resume.
– or –
●The playback window in the multimedia program may close. To return to playing the CD, DVD, or BD, click the Play button in your multimedia program to restart the disc. In rare cases, you may need to exit the program, and then restart it.
A disc does not play
●Save your work and close all open programs before playing a CD, DVD, or BD.
●Log off the Internet before playing a CD, DVD, or BD.
●Be sure that you insert the disc properly.
●Be sure that the disc is clean. If necessary, clean the disc with filtered water and a
●Check the disc for scratches. If you find scratches, treat the disc with an optical disc repair kit available at many electronics stores.
●Disable Sleep mode before playing the disc.
Do not initiate Hibernation or Sleep while playing a disc. Otherwise, you may see a warning message asking if you want to continue. If this message is displayed, click No. After you click No, the computer may behave in either of the following ways:
◦ Playback may resume.
Optical drive 45
