About this Guide

HP Technical Support

In North America, call technical support at 1-800-652-6672, available 24 hours a day, 7 days a week.

Note: For continuous quality improvement, calls may be recorded or monitored.

Outside North America, call technical support at the nearest location. Telephone

numbers for worldwide technical support are listed on the HP website under support: http://www.hp.com/support.

Be sure to have the following information available before calling:

Technical support registration number (if applicable)

Product serial numbers

Product model names and numbers

Applicable error messages

Operating system type and revision level

Name and revision of application software

HP Storage Website

The HP website has the latest information on this product, as well as the latest drivers. Access storage at: http://www.hp.com/products/tapestorage. From this

website, select the appropriate product or solution.

HP Authorized Reseller

For the name of your nearest HP authorized reseller:

In the United States, call 1-800-345-1518

In Canada, call 1-800-263-5868

Elsewhere, see the HP website for locations and telephone numbers: http://www.hp.com/support.

HP StorageWorks ESL9000 Series Tape Library Memory Module Upgrade Guide

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HP ESL9000 manual HP Technical Support, HP Storage Website, HP Authorized Reseller