Troubleshooting

Problem

Possible Cause

Solution

 

 

 

Image is not

Position may need

Press the Menu button to

centered.

adjustment.

access the OSD menu.

 

 

Select Image Control/

 

 

Horizontal Position or

 

 

Vertical Position to adjust

 

 

the horizontal or vertical

 

 

position of the image.

 

 

 

“Check Video

Monitor video cable is

Connect the monitor video

Cable” displays on

disconnected.

cable to the VGA connector

screen.

 

on the PC, or connect the

 

 

DVI-D signal cable to the

 

 

DVI connector on the PC. Be

 

 

sure that the PC power is off

 

 

while connecting the video

 

 

cable. DVI-D signal cable

 

 

and DVI-D connector are for

 

 

select models only.

“Out of Range”

Video resolution and

displays on screen.

response rate are set

 

higher than what your

 

monitor supports.

Restart your PC and enter Safe Mode. Change your settings to a supported setting. See the table “Preset Video Modes” in Appendix B. Restart your PC so that the new settings take effect.

USB 2.0 ports are

USB hub cable is not

not working.

properly connected

 

between the monitor

 

and the PC.

Make sure the USB hub cable is securely connected to the monitor and the PC.

A–2

User’s Guide