Then select
j.If the optional Intel®
k.If the optional Absolute® Software Computrace® management and tracking service was activated on the notebook PC, contact the provider to deactivate it.
l.Remove all power and system batteries for at least 24 hours.
2.Remove and retain the storage drive or clear the contents of the drive.
a.Hard Disk Drive (HDD)
Clear the HDD contents by using the HP Disk Sanitizer® utility or a third party application that, ideally, is U.S. Department of Defense (DOD)
To run HP Disk Sanitizer, enter BIOS Setup by powering on the system and pressing F10 when prompted near the bottom of the display, or press ESC to display the start up menu, then press F10. Select the Security menu and scroll down to the Utilities menu. Select Disk Sanitizer and select the desired drive. For a higher level of protection, select Optimum.
NOTE: This process will take a long time, and the amount of time varies based on the hard drive capacity.
b.Solid State Drive (SSD)
Clear the SSD contents by using the BIOS Setup Secure Erase command option, or by using a third party utility designed to erase data from an SSD. To run Secure Erase, enter BIOS Setup by powering on the system and pressing F10 when prompted near the bottom of the display. Select the Security menu and scroll down to the Utilities menu. Select Secure Erase and select the desired hard drive.
Non-volatile memory usage
Non Volatile | Amount | Does this | Does this | What is the | How is data input into this |
Memory Type | (Size) | memory | memory | purpose of this | memory? |
|
| store | retain data | memory? |
|
|
| customer | when power |
|
|
|
| data? | is removed? |
|
|
How is this memory write protected?
HP Sure Start | 2 MB | No | Yes | Only in | Data cannot be written to this | Protected by the HP Sure |
|
|
|
| platforms that | device via the host processor. | Start Embedded |
|
|
|
| support Sure | The content is managed | Controller. |
|
|
|
| Start to provide | solely by the HP Sure Start |
|
|
|
|
| protected | Embedded Controller. |
|
|
|
|
| backup of |
|
|
|
|
|
| critical System |
|
|
|
|
|
| BIOS code, EC |
|
|
|
|
|
| firmware, and |
|
|
|
|
|
| critical PC |
|
|
|
|
|
| configuration |
|
|
|
|
|
| data. |
|
|
Real Time Clock | 256 Bytes | No | Yes | Stores system | Using the F10 Setup utility or |
(RTC) battery |
|
|
| date and time | changing the Microsoft® |
|
|
| and limited | Windows® date & time. | |
configuration |
|
|
| keyboard |
|
memory (CMOS) |
|
|
| controller data. |
|
This memory is not write- protected. HP recommends password protecting the F10 Setup utility.