Ink is not filling the text or graphics completely

Check the ink cartridges

Ink cartridges might have run out of ink. Replace any empty cartridge. Or try removing and reinstalling the cartridges, make sure they snap firmly into place. See Replacing the ink cartridges.

Check the media type

Some media types are not suitable for use with the printer. See Selecting print media.

Output is faded or dull colored

Check the print mode

The Fast Normal printer mode allows you to print at a faster rate. It is good for printing drafts. For better results, select Normal or Best. See Changing print settings.

Check the paper type setting

When printing on transparencies or other special media, select the corresponding media type in the printer driver. See Printing on special and custom-size media.

Check the ink cartridges

If lines in the text or image are broken or do not print properly, one or more of the ink cartridges might have run out of ink or are defective. Replace these cartridges with new ones.

Colors are printing as black and white

Make sure Print in Grayscale is not selected in the printer driver.

Wrong colors are printing

Check print settings

Make sure Print in Grayscale is not selected in the printer driver.

Check the printheads

Whenever print quality noticeably decreases, you might need to clean the printheads. See Maintaining the printheads.

Printout shows bleeding colors

Check print settings

Some media type settings (such as Transparency Films and Photo Papers) and print quality settings (such as Best) require more ink than others. When you choose different print settings in the printer driver, make sure you select the correct media type. See Changing print settings.

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Chapter 5 Maintaining and troubleshooting

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