2.Check the
a. Push the button on either side of the
b.Locate any jammed media inside the printer, grasp it with both hands and pull it towards you.
c.If the jam is in the duplex unit, push the buttons in front of the duplex unit and remove the cover. If the jam is inside, carefully remove it. Close the cover.
d.Reinsert the
3.If you cannot locate the jam, raise the output tray, and then check for a jam in the input tray. If media is jammed in the tray, do the following:
a.Extend the input tray.
ENWW | Troubleshooting 87 |