Symptom | Remedy |
|
|
Part of my picture is cut off, or the | Check the position adjustment settings, and adjust the screen settings |
picture is not centered. | accordingly. |
|
|
My picture image is too large or | Press the Aspect button on the remote control, and adjust properly. |
too small. |
|
|
|
My picture is unstable. | Verify that the external device resolution setting is correct. Adjust to the |
| appropriate resolution. |
|
|
There are bright spots on my screen. | In some cases, an LCD panel may have pixels that do not operate |
| properly. This is common to all LCD displays used in products supplied |
| by all vendors and is not specific to this product. |
|
|
Remote control questions |
|
|
|
Symptom | Remedy |
|
|
The remote control does not work. | Check the following, and try the proposed solution: |
| ■ Batteries are inserted with polarity aligned. |
| ■ Make sure the remote control batteries are fresh. If they are worn out, |
| replace the batteries with new batteries. |
| ■ Make sure the remote control is within correct operating range. |
| ■ Make sure the remote sensor window is not under too much light, |
| direct sunlight, or strong artificial light. |
| ■ Make sure there are no obstacles; check that there is nothing between |
| the remote control and the sensor window on the display. |
| ■ Make sure the remote control is aimed at your TV and is not farther |
| than 16.4 feet (5 meters) away. |
|
|
The remote control does not control | This is not a universal remote control. It only works with your HP |
other home entertainment equipment. | television. |
|
|
My universal remote control does not | When you want to program a universal remote control to operate your |
find an HP TV code. | HP TV, if HP is not listed in the supported brand codes, use a Philips TV |
| code. The HP remote control transmits |
| codes. |
| After you program your universal remote control with a Philips TV code, |
| it can operate your HP TV functions for volume, mute, power, and input |
| source. |
|
|
Troubleshooting
Troubleshooting 51