Problems and Solutions

Problem

Possible Cause

Solution

 

 

 

The camera

You did not

• Slide the lens cover until it

does not turn

slide the lens

clicks.

on.

cover far

 

 

enough.

 

 

 

 

 

The batteries

• The charge in the batteries

 

are functioning

could be low or completely

 

incorrectly, are

drained. Try installing new

 

dead, are

or recharged batteries.

 

installed

• Ensure that the batteries are

 

incorrectly, are

 

installed correctly (see

 

missing, or are

 

page 12).

 

the wrong type.

 

• Do not use ordinary

 

 

Alkaline batteries. For best

 

 

results, use Energizer Lithium

 

 

AA or rechargeable NiMH

 

 

AA batteries.

 

 

 

 

If you are using

Ensure that the HP AC power

 

an optional

adapter is connected to the

 

HP AC power

camera and is plugged into a

 

adapter, it is not

working electrical outlet.

 

connected to the

 

 

camera, or is

 

 

not plugged into

 

 

a power outlet.

 

 

 

 

 

The optional

Ensure that the HP AC power

 

HP AC power

adapter is not damaged and is

 

adapter is not

plugged into a working

 

functioning

electrical outlet.

 

correctly.

 

 

 

 

Troubleshooting and Support 113