Message

Possible Cause

Solution

 

 

 

Printer is out of

The printer

Replace the ink cartridge.

ink.

cartridge is

 

 

 

empty.

 

 

 

 

 

Printer ink cover is

The printer ink

Close the ink cover.

open.

cover is open

 

 

 

 

 

 

Paper error.

The paper tray

Examine the paper

 

may be empty or

 

tray. If it is empty, refill

 

there may be a

 

it.

 

paper jam.

Examine the paper

 

 

 

path for a paper jam. If

 

 

 

you find one, clear it.

 

 

 

Paper is not

The paper is not

Realign the paper in the

loaded correctly in

aligned correctly

tray.

the printer.

in the paper tray.

 

 

 

 

 

Printer has a

There is a paper

Turn off the printer.

paper jam.

jam.

Completely clear the paper

 

 

jam, then turn the printer

 

 

back on.

 

 

 

Printer is out of

The printer is out

Load paper into the

paper.

of paper.

printer, and then press the

 

 

OK or Continue button on

 

 

the printer.

 

 

 

Printer error.

There is a

Turn the printer off, then on

 

problem with the

again. Press the

 

printer.

button on the camera.

 

 

Complete the print request

 

 

again.

 

 

 

 

Troubleshooting and Support 139