Problem

Possible Cause

Solution

 

 

 

The camera

The wrong AC

Use only the HP AC power

batteries will

power adapter

adapter approved for use with

not charge

is being used.

this camera (see page 159).

(continued).

 

 

Battery voltage

The camera will not attempt to

 

 

is too low for

charge NiMH batteries that

 

charging to

may be damaged or over-

 

start.

discharged. Remove the

 

 

batteries from the camera and

 

 

charge them in the optional

 

 

HP Photosmart Quick

 

 

Recharger for M-series cameras

 

 

(purchased separately), then try

 

 

them in the camera again. If

 

 

this does not work, it is likely

 

 

that one or both of the batteries

 

 

are bad. Purchase new NiMH

 

 

batteries and try again.

 

 

 

 

The batteries

NiMH batteries degrade over

 

are damaged or

time and can fail. If the camera

 

bad.

detects a problem with the

 

 

batteries, it will not start

 

 

charging or will stop charging.

 

 

Purchase new batteries.

 

 

 

 

Batteries are not

Ensure that the batteries are

 

inserted

inserted correctly (see

 

correctly.

page 12).

 

 

 

The camera

The camera is

Turn on the camera, or turn it

does not

turned off or has

off and then on again.

respond when

shut down.

 

I press a

 

 

The batteries

Replace or recharge the

button.

are drained.

batteries.

 

 

 

 

116 HP Photosmart M22/M23 User’s Manual