Problem

Possible Cause

Solution

 

 

 

Some menu

The option is not

This is normal behavior. For

options are

available for the

example, if a video clip is

grayed out in

image.

selected, you cannot rotate it.

the Playback

 

 

The image was

Transfer the images from the

Menu.

taken with

camera to your computer (see

 

 

another camera

page 87), then view or modify

 

and cannot be

them using the HP Image Zone

 

edited on this

software.

 

camera.

 

 

 

 

The wrong

The date and/

Reset the date and time by

date and/or

or time was set

using the Date & Time option in

time is shown.

incorrectly or

the Setup Menu (see page 96).

 

the time zone

 

 

has changed.

 

 

 

 

 

The batteries

Reset the date and time by

 

were drained or

using the Date & Time option in

 

were removed

the Setup Menu (see page 96).

 

from the camera

 

 

for too long.

 

 

 

 

The camera

A slow optional

See Storage on page 169 and

responds very

memory card

Memory Capacity on

sluggishly

(like an MMC

page 172 for tips about

when trying to

card) that is

memory cards.

review

installed or too

 

images.

many images

 

 

on the card can

 

 

affect

 

 

processing

 

 

times.

 

 

 

 

 

The camera

Wait until the Power/Memory

 

may be

light turns solid green,

 

processing an

indicating that the camera has

 

image.

finished processing.

 

 

 

124 HP Photosmart M22/M23 User’s Manual