Error Messages on the Computer

Message

Possible Cause

Solution

 

 

 

Cannot Connect

The computer

If internal memory or the

To Product

needs to access

optional memory card is full,

 

files in memory

transfer the images to a

 

during HP Instant

computer (see page 87) and

 

Share setup. But

then delete the images from

 

either the internal

the camera to free-up space

 

memory is full, or if

(see page 69).

 

an optional

 

 

memory card is

 

 

installed, the card

 

 

is full.

 

 

 

 

 

The camera is

Turn on the camera.

 

turned off.

 

 

 

 

 

The camera is not

Try connecting the camera

 

working correctly.

directly to a PictBridge-

 

 

certified printer, and print an

 

 

image. This will verify that

 

 

the optional memory card,

 

 

USB connection, and the

 

 

USB cable are functioning

 

 

correctly.

 

 

 

 

The cable is not

Make sure that the cable is

 

connected

firmly connected to the

 

correctly.

computer and camera.

 

 

 

 

The camera is set

Change the USB setting to

 

to the Digital

Disk Drive (see page 97).

 

Camera setting,

The camera then appears as

 

but the computer

another disk drive on the

 

cannot recognize

computer so you can copy

 

the camera as a

the image files to the

 

digital camera.

computer.

 

 

 

140 HP Photosmart M22/M23 User’s Manual