5Removal and replacement procedures

CAUTION: Components described in this chapter should only be accessed by an authorized service provider. Accessing these parts can damage the computer or void the warranty.

NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions.

Tablet component replacement procedures

This chapter provides removal and replacement procedures for Authorized Service Provider only parts.

There are as many as 34 screws that must be removed, replaced, and/or loosened when servicing the tablet. Make special note of each screw size and location during removal and replacement.

Display assembly

Description

Spare part number

 

 

10.1-in., WUXGA (1900×1200), UWVA, 50% CG, 400-nit, active pen and MultiTouch

747658-001

capacitive digitizer, chemically-strengthened glass with anti-smudge; includes display panel,

 

display LVDS cable, TouchScreen cable, and display panel support rubber

 

 

 

Before disassembling the tablet, follow these steps:

1.Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.

2.Disconnect the power from the tablet by unplugging the power cord from the tablet.

3.Disconnect all external devices from the tablet.

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Chapter 5 Removal and replacement procedures

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HP Mobile POS G2 Solution Removal and replacement procedures, Tablet component replacement procedures, Display assembly

Mobile POS G2 Solution, Mobile POS G1 Solution specifications

In the rapidly evolving landscape of retail and service industries, the need for robust mobile point-of-sale (mPOS) solutions has become increasingly pronounced. HP's Mobile POS G1 and G2 Solutions stand out as two of the leading systems designed to cater to the demands of modern businesses. These solutions integrate cutting-edge technology with user-centric design, offering a seamless transaction experience for both businesses and customers.

The HP Mobile POS G1 Solution pioneers in its ability to enhance operational efficiency and customer engagement. One of its main features is the compact and ergonomic design, making it easy for staff to handle while providing a range of functionalities. It is powered by a durable tablet interface, which runs on Windows operating systems, allowing for familiar navigation and integration with existing software.

For payment processing, the G1 solution supports various methods, including traditional card swipes, contactless payments, and mobile wallets, ensuring flexibility for customers. Its robust security features, including end-to-end encryption, help protect sensitive transaction data, instilling confidence in both businesses and their clients.

On the other hand, the HP Mobile POS G2 Solution builds on the success of its predecessor by incorporating even more advanced features and enhanced technologies. It features improved processing power with faster CPUs and greater RAM capacity, allowing for smooth multitasking and quick transaction times. Its state-of-the-art display offers a crisp and vibrant user interface, enhancing the overall customer experience.

The G2 solution also introduces advanced connectivity options, such as improved Wi-Fi and Bluetooth capabilities, enabling seamless integration with a variety of peripherals like barcode scanners and printers. Moreover, the G2 is equipped with a more robust battery life, ensuring that the device can handle long shifts without requiring frequent recharging.

Both the G1 and G2 solutions emphasize mobility, ensuring that staff can efficiently serve customers from anywhere in the store or venue. They are designed to support various retail and hospitality environments, providing the versatility that modern businesses require.

In conclusion, HP's Mobile POS G1 and G2 solutions represent effective tools in the realm of mobile transactions. With their combination of security, ease of use, and advanced technology, they empower businesses to enhance their efficiency while delivering exceptional customer service. Whether opting for the established G1 or the advanced G2, businesses can select a solution tailored to their specific needs, ensuring a competitive edge in an increasingly digital marketplace.